Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 3, 2023

Great customer support, thanks for helping me get started :)

Siva did a wonderful job! Very friendly and skilled!

Arcade Gamer
Australia
Time spent using app: 4 days
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 2, 2023

Support are excellent, everyone I've spoken to! it's like having an extension of your own team, nothing is a problem and they are able to help with the setup and changes you make - and the app is fantastic value for money.

meraki.
United Kingdom
Time spent using app: About 1 year
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 2, 2023

Such helpful support! The support team jumped on a zoom call straight away to help me resolve the issue I had :) Amazing thank you

Logpile
United Kingdom
Time spent using app: 2 days
LogBase replied March 2, 2023

We thank you lot for your amazing review. Your kind words motivate us to reach heights. Get in touch anytime!

Thanks,
Sowmiya
LogBase Customer Success Team

Edited April 22, 2023

Siva was a great help to me. When I ran into a problem with the shipping being calculated in checkout, Siva quickly identified and fixed the problem and I'm very grateful for that.

Elmore Roots Nursery
United States
Time spent using app: About 2 months
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

February 27, 2023

"I've been using this app for a few days now, and I have to say, I'm impressed! The user interface is intuitive and easy to navigate, which made getting started a breeze. The app has all the features I need to stay organized and productive throughout the day, including task list, and reminders. I also love the ability to customize my preferences and set my own goals.

What really sets this app apart is the level of support provided by the support team by name KAVIS (forgive me not remembering his complete names very well). Anytime I've had a question or issue, their customer service team has been quick to respond and incredibly helpful. It's clear that they care about their users and are committed to improving the app based on feedback.

Overall, I highly recommend this app to anyone looking for a comprehensive productivity tool with excellent customer support" thanks Emeka.

Valsomie Super Store
Canada
Time spent using app: 10 days
LogBase replied February 27, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

February 27, 2023

It can be a little confusing in places. But the support team are great. Polite, efficient and have successfully dealth with my queries

Retro Designer Wear
United Kingdom
Time spent using app: 4 months
LogBase replied February 27, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase Customer Success Team

February 27, 2023

We're happy to get the support from Shiva. Great app for custom shipping on shopify. Highly recommended.

Pro Building Supply
Canada
Time spent using app: 15 days
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

February 25, 2023

Siddarth was amazing and patient he helped me through the entire process and transition was easy. The app works great. 5 stars!

LuxFlor Flowers
United States
Time spent using app: About 2 hours
LogBase replied February 25, 2023

Thank you for your wonderful review!

February 24, 2023

Great app, and the customer service is second to none.
Rahul and the team were very knowledgeable and, most importantly, patient. I am not techy, and Rahiul took his time to show me step-by-step the setting of my shop shipping rates. I would recommend them and will be their customer for years.

Martelo and Mo
United Kingdom
Time spent using app: About 1 month
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

February 23, 2023

I was just on a call with Siva and he was super nice and competent! He was able to locate and fix my issues really quickly. Amazing service! Thank you.

deckenpost
Germany
Time spent using app: About 2 months
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.