Reviews (918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.
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Great Service, Siva helped me a llot, i just stare at the screen and he resolved all of my problems, it was great
Thank you very much, Siva! Great support. I got the help I needed in one interaction which translate into = This guy knows his app. The setup of multi vendor app worked very smoothly.
Second help came from Raj. Many thanks.
The support via Zoom sessions is a great mutual win. If you can also implement the suggestion regarding the shipping rate per vendor it is going to improve the customer decision when buying -> the shipping costs will become more transparent.
Vinduja & Rahul have been very helpful in assisting our app installation to develop complex shipping scenarios based on postcode and product tags. Couldn't be happier :)
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Excellent support from the app development team when we needed to get the Shopify Shipping API enabled allowing us to set custom shipping rates for our products by postal code.
tot nu toe geen spijt van de app. werkt prima naar wensen en er staat altijd iemand klaar om je te woord te staan als dat nodig is! ook als het dringend is!! een aanrader!!
Really helpful the app and all the support team, who are 100% willing to get a solution for your requirements.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
It covers my needs and also fast support especially from rahul.
I recommend this apps to customize any shipping rates
Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!
Amazing customer support! We tried different apps before but did not meet our needs. We are really happy with how the app works and also with the amazing customer support this team has.
Siva was an amazing help, he was able to not only help me with all my setup but also proceeding to give me insights on other features of the app.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
GREAT customer service! So friendly and patient with any issues I've had. Shared screen shots to show me exactly the changes I needed to make.