Reviews (953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.
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tot nu toe geen spijt van de app. werkt prima naar wensen en er staat altijd iemand klaar om je te woord te staan als dat nodig is! ook als het dringend is!! een aanrader!!
Really helpful the app and all the support team, who are 100% willing to get a solution for your requirements.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
It covers my needs and also fast support especially from rahul.
I recommend this apps to customize any shipping rates
Thank you again for taking the time to share your positive experience with us. Feel free to reach us anytime, we are looking forward to serving you in the future!
Amazing customer support! We tried different apps before but did not meet our needs. We are really happy with how the app works and also with the amazing customer support this team has.
Siva was an amazing help, he was able to not only help me with all my setup but also proceeding to give me insights on other features of the app.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
GREAT customer service! So friendly and patient with any issues I've had. Shared screen shots to show me exactly the changes I needed to make.
this app is really perfect and easy to add shipping info. customer service is excellent.I will recommend to shopify store owner to add this app because this app will solve all shipping problem
The app is really helpful and also they have a very great customer service named Siva! I really like how he fix the problem calmly and he walked me through very patiently. Thank you so much, Siva!
All I can say is a great product and great customer service!
Thank you for the wonderful review. Glad to assist you.
[Updated] We were having some API issues during midnight and we were amazed by how good their customer service is by sticking with us throughout the night to solve the issue. Their communication and problem-solving skills are top-notch. Really impressed! [Updated ]I was assisted by Siva and Kumar from the customer service in helping our website set up complicated shipping rules of combine shipping rates. They were very helpful and patient in assisting us and even went out of the way to assist us on a full Sunday to get our checkout cart working. Two thumbs up for their service and attitude. Keep up the good work!
Top notch customer service. They respond instantly via chat. Very VERY helpful. In addition, this app is very flexible and can handle most any shipping scenario.
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.