Reviews (918)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.

February 1, 2023

i got Amazing service by Janani. this App is amazing and working very good. i highly recommended!!! its fits exactly to my needs.

Ben-Ari Art Gallery
United States
6 months using the app
Edited April 9, 2024

I'm thrilled with the "Shipeasy" app and the support I received from Sowmi. This app has transformed my Shopify store's shipping process. It's user-friendly, streamlining order management and label generation. Vinduja assistance was impressive – responsive, patient, and knowledgeable. Integrations worked seamlessly. Looking forward to more platform integrations in the future. Highly recommended!

Breeches.com
United States
6 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 4, 2023

I experienced the best customer service and tech support from Raj... He was very patience and really helped me fix a problem with setup. We were losing money hand over fist and even after chat disconnected a few times and everything he was amazing! 10 out of 10!!!

SNAP-LOC CARGO CONTROL
United States
6 months using the app
Logbase replied October 11, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

July 27, 2023

Raghul was a problem solver , very understanding and polite .
i am very happy with the setup.
Thank you

meat heaven
Australia
6 months using the app
Logbase replied July 28, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited August 7, 2023

Vinduja provided fantastic top-notch support to me today and he solved all the issues I had.

Great support from Vinduja

SFH Access
Nigeria
6 months using the app
Logbase replied July 3, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

August 29, 2022

Great APP with great support, I want to enable complex shipping rate calculation, but couldn't do it by mysefl, so I booked a zoom meeting with Shipeasy. Siva from the support team guided me to do it, and it's working perfectly.

Spoilt Gift & Homewares
Australia
6 months using the app
July 26, 2022

App has been performing great so far. The assistance from Raj is absolutely fabulous. If you need to configure different settings, this is your app.

Home Deliveries
United States
6 months using the app
August 31, 2023

We have a very complex shipping situation that no other apps have been able to accommodate and Dhana has found a workaround and we can now hit the ground running. Very helpful :-)

Tough Tools
United Kingdom
6 months using the app
Logbase replied September 1, 2023

We sincerely thank you for your positive review! If you have any inquiries or any concerns arise, please feel free to reach out to us. We are dedicated to assisting and supporting you in any way we can.

May 28, 2022

Highly recommend this app and all apps by Logbase. Functionality is great, and their customer service is first class - there is always someone around to help, no matter if it's 1am or 6pm! Siva was incredibly helpful in setting up integration with two of their apps. We did a zoom call so that everything was set up correctly and I could see how everything worked first hand. Thanks so much Siva!

Koko & Roy Deli
Poland
6 months using the app
October 11, 2023

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Crave by Leena
India
6 months using the app
Logbase replied October 13, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.