Reviews (953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.
Refine
-
By rating
pratique et unique car peu d'application propose le même service. Service apres vente vraiment parfait.
We express our heartfelt gratitude for your favorable review! Should you have any questions or encounter any issues, please don't hesitate to contact us. We are committed to providing assistance and backing you up to the best of our abilities.
Shiva from LogBase is amazing, he helped me install an setup ShipEasy app. Shopify's built in shipping rates solution is very basic. ShipEasy allows us to create shipping rates based on different customer types, by province, by group of products, and weight.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
I have a complicated shipping set up that could not be achieved through the built in shopify functions. As a small business we were not in a position to pay for help with our set up, and opted to try a this shipping app and hope that we could get it all sorted out. Fortunately Shipeasy has amazing support for this app and we were lucky enough to be helped by Siva. Siva jumped on a zoom call with us and took all of the confusion out of setting up our shipping exactly how we needed it. Siva was very patient helpful, even when I accidentally deleted the work he had just done for us. I recommend this app to anyone needing a robust and highly configurable shipping option with amazing support.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
I had a few very specific requests for our store regarding shipping and upselling. Siva and the team provided PHENOMENAL customer support, making sure they understood my exact needs, and walked me through direct step-by-step help in solving my problems. I'm very satisfied with what they offer and how smooth the customer support is. They replied right away to my emergency and walked me through everything through Zoom. 100/100 service.
Excellent app for shipping management, especially crucial was the assistance of the operator Rahul, kindness, and availability, solved several issues for us and clarified just as many uncertainties.
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
They are always quick to reply and jump on a Zoom call to walk you through things. Great service and a great app!
rahul was great,very straight forward with what i needed to integrate for my website, and very patient.
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.
The service of this app is outstanding. I got a zoom meeting with Rahul and he guided me through everything we needed in our store. Also the app looks like it has everything someone would need for customised shipping rates.
Great customer service. The app works like magic and every time i struggled with something, there was always someone to help straight away.
Rahul was a great help, great service. We have a number of websites that Rahul has helped us with. We will be happy to work with him and Logbase again. Thankyou very much!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.