Reviews (953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.
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I highly recommend this app. The customer service is so friendly and game changer. THEY ARE READY TO EXPLAIN EVERY THING A TO Z. Very easy to follow. thank you so much Dinakar and Rahul you guys are the best.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
The folks at LogBase are always super happy to help. I used their chat function, and then jumped immediately onto a call in order to better explain my situation. Siva understood what I was looking to do and though there wasn't strictly an out of the box solution, he was able to work on his end to make it work. It meant I didn't have to spend hours manually adding rates to all of my shipping methods.
Brilliant app and brilliant service. Siva from LogBase is excellent. So helpful. Created the shipping scenarios for us and then talked us through the logic. Will definitely be using for future apps
Janani was super helpful in getting the app setup for me and my store. Highly recommend and they are very responsive and willing to help at any moment. A++ from me
Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.
I used to pay for another service and this has not only been cheaper but better. The customer service is fantastic. I'm able to schedule a Zoom call for the same day and the reps are extremely helpful. Today I was able to get Siva on the phone within the hour. He listened to my issue and proceeded to fix it efficiently and kindly. Would 100% recommend to anyone who ships their items.
I absolutely love ship easy, the help offered is over the top amazing, Im so happy i found them to use in my shopify store, i cant recommend highly enough
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.
I've had difficulty setting up the app along with many previously I have tried. I received remarkably quick and easy setup help beyond my expectations. Thanks so much!
I'm still in the free demo mode, setting everything up but it looks promising and I've already had plenty of help from the support team who takes no time at all to get back to me and are very friendly and helpful!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
I needed to have specific rates for different products and I received immediate help when I logged into the chat. Raj stayed with me as long as it took to get it right and I appreciate his time/helpfullness. I would highly recommend.
Raj was super kind and very helpful. With my approval, he took control, fixed my problems and explained it all to me. It saved me so much time. This app with its support help service is great and fits many different shipping needs.
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.