Reviews (918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.
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Their support is absolutely amazing! Not only did they walk me through the setup, they have exceeded every expectation when an issue has arisen. Our setup is quite complex and this is the only app that I have found to cover every scenario.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Allowed us to limit where we deliver, great customer service. Rahul was great to talk to and helped us with set up
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
The app is very effective. But I ran into some issues and the associate helped me fix the problem, very knowledgeable team.
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.
This works great, the app does what Shopify itself cannot. We use it as we have multiple locations, but want to show one rating. Customer Service is beyond expectations!
Janani helped me with the installation and it worked. I can adjust the shipping per item now. thanks
Shipping Rates - Shipeasy is a wonderful app. Having thousands of unique SKU's with multiple rules and specific conditions makes it extremely difficult to setup an automated shipping app. Having built a custom freight management software before, this was much easier! The Team made it super easy and was always helpful to set up new and update rules. Having a team who will support the setup to the extent that we were helped is amazing. I couldn't recommend this app and the team enough. Special mention to Sowmiya who has been helping us along the way with excellent response time and always working with us to make the app very functional.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Amazing customer service! Scheduled a call right away with Rahul and got everything installed - it's working perfectly! :)
Great customer service, easily schedule zoom call to help setup and also go over any issues that we had
The app is super cool! Siva was the one who walked me through this app. Their customer support is outstanding
My zoom conference went very well and he was extremely helpful. He was able to set up my shipping and we tested it.