Reviews (918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.
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Rahul was very helpfull with all my issues and solved it and very kind person who took the time to look into my website to understand what I really needed.
The app works fine and can handle even complex shipping logic once you've figured out how it works. While it might not be very self explanatory, they do provide professional & fast reacting support. My contact Siva supported us multiple times on some urgent issues and it always worked out well. So do feel free to contact support anytime if you have any troubles. Give it a try!
We're happy to get the support from Shiva. Great app for custom shipping on shopify. Highly recommended.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Dhanasheelan was very helpful and generous i am glad i got him to guide me and help me with my problems
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
Great Service from Rahul. The app is working well for multiple different shipping scenarios. Thank you
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
easy to use, and support is too good, recommend everyone use this app rate 5 stars and Siva is very helpful with the app setup.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Great app, works very well, support from Rahul was spot on, very helpful! I recommend this app over the other postcode apps!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Rahul properly explained one of the best customer service I experienced while setting up my shipeasy account.
Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.
I am absolutely thrilled with the exceptional service I received from the team at LogBase specially from their staff Dhanasheelan & Barath. From start to finish, they exceeded all my expectations and truly went above and beyond to ensure my satisfaction.
First and foremost, their dedication and commitment to their clients is truly commendable. The team, worked tirelessly to address all of my concerns and provide timely solutions. Dhanasheelan spent an incredible amount of time, approximately 4 hours, to resolve the issues I was facing. This level of dedication and devotion truly sets them apart from other service providers.
The level of customer care I experienced was exceptional. Every interaction with the team was met with utmost professionalism and friendliness. They were attentive, patient, and genuinely cared about my needs. It's clear that customer satisfaction is their top priority.
I wholeheartedly recommend their services to anyone in need, and I am confident that they will continue to excel in their industry.
Thanks a lot for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be there to help you always.
Great experience with the Shipeasy app support and the functionality met our needs. Highly recommended! Service from Sowmiya
Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.