Reviews (918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.
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Thank you so much Rahul Pradeev and dhana
For helping us with our complicated shipping needs . Very patient and understanding of what we needed . Thank you
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
This app is great, is calculating the shipping rates for my website orders and customer service is very kind and helpful.
Rahul & Dheasheel were fantastic, 5* experience. This app really integrated well with my store. Highly recommend
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.
I have been getting help by Kavishan this week. app works great and their support is great. Their zoom support just makes the installation so much easier. he is my guy. Kavishan. Thank you!
I highly recommend the Shipeasy app for any business with custom shipping rate requirements. The entire customer service team (especially Sowmiya) has offered exceptional service and assistance with the entire setup of our shipping rates for our store. They were very friendly and quick to reply with any questions I had. Our store has complex shipping requirements and Sowmiya went above and beyond to ensure all of our needs were met. We cannot thank her enough for all of her help along with the entire LogBase Shipeasy team!
6/13/23 Update: We had changes that needed to be made to our shipping options and Siva was wonderful to work with! Explained everything very clearly and very friendly. Thank you for all of your help!
Thank you for the wonderful review! We really appreciate your feedback and looking forward to assisting you.
Thanks,
Sowmiya
LogBase Customer Success Team
great app, great support!
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
The support is super helpful. They guided me through the setup via Zoom. Thank you a lot for helping me out.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you once again!
The logbase team is super helpful. It's so amazing! Thanks for working with us and providing zoom technical support at short notices.
The app is incredible and vinduja was so helpful, and she was giving top notch service , highly recommend.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Это наверно лучшая поддержка которую я видел от разработчиков приложений на shopify.
Несмотря на языковой барьер нам удалось через zoom созвон настроить все нужные тарифы доставка с вариантами их взаимосвязи между собой.
Большой спасибо Janani
Очень помог мне в сложившейся сложной ситуации.
We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience.
At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal.
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.