Reviews (885)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially useful for businesses with multiple vendors or diverse product types. It effectively handles multi-vendor shipping combinations and supports various scenarios including different zones and weights. Features like the multi-product, multi-zone shipping calculator and the ability to add extra fees based on postcodes are particularly appreciated for enhancing localized shipping strategies. The app is noted for its reliability and speed, helping to reduce cart abandonment rates. The customer support team is frequently praised for their responsiveness and effectiveness, with staff members like Raj, Durkesh, Jenifer, and Barath receiving special commendations for their service quality. Merchants appreciate the user-friendly interface and the personalized assistance from the support team, which significantly contributes to the app's ability to meet specific business needs.
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Janani and Dhina were both very useful and patient while showing me how to use and navigate Shipeasy app. Amazing support!! Very much appreciated, thank you
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.
Dhana prvide me a best help ever. The hpel was very precise and in the end all setings prfectly work. Deffinetely 5 stars for Dhana!
The app is also great choose, it enable us all transport calcoations variants what we need fro our business.
TK
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Janani helped me so much. She explained in details how everything works. thank you for the excelent service
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
An excellent app with all the features you need for shipping, and great customer service. I would highly recommend.
Thank you Barath for your help. I was able to achieve exactly what i wanted to do. 5 Stars
We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.
I cannot stress enough how amazing my experience with Shipeasy's customer support has been. Siva and Rajkumar truly went above and beyond to ensure customer satisfaction. Whenever I've had an issue or a question, their team has been incredibly responsive, knowledgeable, and friendly. Shipeasy's commitment to excellent customer support sets them apart from their competitors. I highly recommend their services to anyone in need of top-notch assistance and a delightful customer experience.
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊
The customer service was prompt. The agent assigned to me made a few tests until he hit the nail with the solution to my issue. The whole thing lasted 15 minutes and I could understand everything he was doing. Thanks!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.
The support team are fantastic and always there to help. Janani was really helpful and sorted out our problem quickly.
Great App, great Support!
Had a question which was resolved within a couple of minutes, can only recommend!
Great support easy to reach and the app does exactly what I needed. Many thanks to Siva he was very helpful!