Reviews (953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.
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It can be a little confusing in places. But the support team are great. Polite, efficient and have successfully dealth with my queries
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Thanks
Sudhan
Logbase Customer Success Team
great app, great support!
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Very fast response to customer ticket as well very detailed help and problem solving.
Great customer experience from Barat.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Siva helped me a lot setting up Shipping rates ! It works like a charm ! Thanks so much Siva for your help
Excellent app! Everything works just as it should. What's even better is the AMAZING customer support they have. Any question I have had has been answered immediately and are always willing to jump on a zoom call and help you fix settings hands on. HIGHLY recommend!
Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.
Very straightforward and easy to set up, also big thanks to Febin Rahman for the technical support!!
We greatly appreciate your positive review! If you have any questions or concerns, please don't hesitate to contact us. We're here to help and support you.
Great customer support, Rahul and Kavashen were very helpful and helped me very quickly with the problem I had.
Settings can be tricky, but the customer service is excellent. Every time I get stuck, it's easy to get an appointment, and the Shipeasy team will set it up for you and test it. I have a scenario that needed different flat prices for each US shipping zone and their team entered all the US zip codes for me. Over time I found a couple of typos, but this was across hundreds of zip codes.
My most recent call with Rahul & Siva was very helpful and they fixed an error preventing customers from being able to check out. We tested multiple product configurations to make sure everything was working correctly before we got off the call.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Great customer service! Very helpful! One of the best apps out there. I highly recommend. I needed help setting the app and customer service went on a zoom and helped me with exactly what I was having trouble with.
RAJ IS A LIFESAVER!!
This app is amazing and worth every penny! Speedy service with people who really care about your shop running smoothly. Thanks again!