Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

March 19, 2022

Thank you for helping and making me understand how to charge SKU and Pin code wise delivery charges

Fruitopia
India
3 months using the app
Edited November 17, 2022

rahul
thanks a lot have a good day . lucky girl May you have lights in the dark, umbrellas in the rain, and someone to accompany you on the road. I give your five-star praise!

kxkjersey
China
3 months using the app
June 22, 2023

Love this app and the support, especially a big thank you to Rahul and Vinduja, for their super quick responses when we need assistance.
Highly recommended

Na'vi Organics
United Kingdom
3 months using the app
Logbase replied June 22, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

May 12, 2022

thank you Shiva was a really good assistant while I was suffering in my store he was very helpful and polite while talking and he know whats are the issue and he knows exactly how to solve it, he save my time and day

Dawerlee Shop
United States
3 months using the app
March 28, 2023

Overall, I have found Shipeasy to be a reliable and cost-effective provider of shipping solutions. Their online platform is user-friendly and makes it easy to compare rates from different carriers and choose the best option for your needs.

One thing I particularly appreciate about Shipeasy is their commitment to providing excellent customer service. I have reached out to their support team on a few occasions, and they have always been responsive, helpful, and friendly.

That being said, I have occasionally experienced delays in delivery times or issues with package tracking. However, these instances have been relatively rare, and overall, I am satisfied with the level of service I have received from Shipeasy.

If you're looking for a shipping solution that offers competitive rates and reliable service, I would definitely recommend checking out Shipeasy.

Avelyin
Serbia
3 months using the app
Logbase replied March 28, 2023

We wanted to take a moment to express our sincerest gratitude for the wonderful review you left for us. Your kind words mean a great deal to us and we are so pleased to hear that we were able to provide you with a positive experience.

At our company, we always strive to provide the highest level of customer service and satisfaction, and it is truly rewarding to receive feedback that confirms we are meeting that goal.

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

November 26, 2022

I cannot thank the support team enough the app has saved my store and my shipping issues. Thank you Thank you !!!!

Cowrie & Conch
Australia
3 months using the app
Edited December 14, 2021

I used this app to update my shipping. The person that helped me was supppper! Very professional and did most of the things I needed as I am not technical. Thank you so much.

Glory Notes Clothing
United States
3 months using the app
Edited April 14, 2023

The App is amazing and Raj's service is reeeeally great, super detailed and he takes the time to solve every problem. Thank you so much for the great work!

Hamburger Rollrasen Shop
Germany
3 months using the app
Logbase replied April 6, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

September 14, 2023

Works well. Support is great.

Tiber River
Canada
3 months using the app
Logbase replied September 15, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

February 10, 2022

It works nicely and the customer support is very efficient I got some help from Siddhart he solved my issue in few minutes

Cactus Refill
Italy
3 months using the app