Reviews (918)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.

June 29, 2023

Quick response and extremely helpful. They sorted my query out in no time. They helped me set up my prices quickly and with no headaches.

My Store
South Africa
2 months using the app
Logbase replied July 18, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

December 21, 2022

Kavishan, Thank you so much you made my day with your detailed help, and navigation Shipeasy remains the best.

Afrodeba
United States
2 months using the app
Edited December 30, 2021

Thank you for your helping me Shiva, very great app and support ! We can now configurate our shipping costs based on quantity :) and exclude zipcode

Meubles Cosy
France
2 months using the app
April 26, 2023

I was looking at an app to calculate the shipping fees for my customers and I was greatly surprised by Shipeasy. It s a great app to generate shipping fees per country and product and they also provide a fantastic support.

Starlight Electro
France
2 months using the app
Logbase replied April 26, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

August 17, 2023

Incredible support even before starting being their paying customer. Thanks Dhana for his explanation.

Enpal Pro Italia
Italy
2 months using the app
Logbase replied August 18, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 17, 2023

Dhana provided an excellent service. Very grateful

Southern Bits
United States
2 months using the app
Logbase replied September 19, 2023

We are thrilled to hear about your fantastic experience with us. Your positive feedback means a lot to us, and if there's anything else we can help you with, please don't hesitate to reach out. We look forward to the possibility of serving you again in the future.

Edited November 9, 2021

Great App with a lot of functions and a perfect service, also on the air via zoom. (Siva helped us a lot and made the thing go absolutly perfect)

motorradfreizeit.shop
Germany
2 months using the app
March 8, 2023

Super easy and intuitive. Rajkumar was amazing. He helped set up different shipping categories and did it so easily. Thanks Raj!

Little Books
United States
2 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 14, 2023

Rahul was very professional and helpful during the zoom call! He's going to look into adding a feature for what we're trying to achieve and that's not something you get from a lot of other companies. Thank you Shipeasy!

Represent: Isaiah Photo
United States
2 months using the app
Logbase replied March 14, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be happy to help you.

July 13, 2022

it is greet the assistant was so helpful .verry good service ,ms. sive was very good assistant the service app very goof

Y&U SHOP
United Arab Emirates
2 months using the app