Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

September 29, 2023

Very helpful and great application. Jenifer thanks for everything

Tsampakias
Greece
3 months using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

May 12, 2022

Siva was a tremendous help for us today! She did the setup for us and made it easy to implement in the future. Great service!

Confetti Kitty
United States
3 months using the app
July 19, 2023

I had talked to Dahan and he was very patient and friendly and took his time to walk me through the steps by steps of the set up.
I would have to take my time to use the app itself and see how it will be helpful with my business.

Easy Line Cabinets Inc.
Canada
2 months using the app
Logbase replied July 21, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited July 21, 2022

I will use it to add my shipping rates, so far it is easy to understand. The fact that I can set a reasonable rate for shipping makes it easier to handle.

AmBri Shop
United States
2 months using the app
March 5, 2022

We have several different products that need to be shipped locally at their own rate. This app is prefect and not only managing those rates but also combining and automatically applying the correct shipping rate. Support has been great. Not only did they help set all my different rates but also applied SKU codes to all my shipping products. Went way above and beyond. have always had a fast and professional response from them

Spectrum Gardening
Canada
2 months using the app
October 10, 2023

Jenifer was so patient and was so helpful! This app is so awesome because of its support team! Without the support team I wouldn’t know what to do.

adorn.house
United States
2 months using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

Edited June 17, 2023

I highly recommend this app for all shopify users who are looking for an app that suits their site. I checked many other apps and no one of them were able to apply what I want. Rahul (support advisor) explained the steps very easily for me and was very patient and TOP PROFESSIONAL, created examples and scenarios and didn't leave me until I fully understand how the app works. I also very thankful to (Dhinakar) who was with me to perfectly solve one of the issues that occurred. I'm very lucky to find this app as I was tired searching for a suitable one.

BLACKZEE
United Arab Emirates
2 months using the app
Logbase replied May 16, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

June 29, 2023

Quick response and extremely helpful. They sorted my query out in no time. They helped me set up my prices quickly and with no headaches.

My Store
South Africa
2 months using the app
Logbase replied July 18, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

December 21, 2022

Kavishan, Thank you so much you made my day with your detailed help, and navigation Shipeasy remains the best.

Afrodeba
United States
2 months using the app
October 18, 2023

Rahul,Janani supported me lot.

Bestomart
India
2 months using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.