Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

August 15, 2023

This covers all aspects of shipping for the clients I work with. I did have some difficulty with one aspect and Jenifer from the support team was on hand straight away to show me which settings to change and get the shipping rate I desired - MOST HELPFUL!

Tekplas
United Kingdom
3 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

July 12, 2023

I really appreciate your help and the explanation was helpful and easy to understand.
Thank you Sowmia

EJOY Australia
Australia
3 months using the app
Logbase replied July 13, 2023

Thank you so much for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback. Awaiting to assist you in the future.

August 1, 2023

Dhana prvide me a best help ever. The hpel was very precise and in the end all setings prfectly work. Deffinetely 5 stars for Dhana!

The app is also great choose, it enable us all transport calcoations variants what we need fro our business.

TK

Goldi
Slovenia
3 months using the app
Logbase replied August 2, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited December 6, 2023

Janani and Dhina were both very useful and patient while showing me how to use and navigate Shipeasy app. Amazing support!! Very much appreciated, thank you

Adinkra Designs
Australia
3 months using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

April 18, 2023

Janani helped me so much. She explained in details how everything works. thank you for the excelent service

Glamour by Luzia
Portugal
3 months using the app
Logbase replied April 26, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

November 15, 2022

An excellent app with all the features you need for shipping, and great customer service. I would highly recommend.

Seventh Heaven Beds
United Kingdom
3 months using the app
July 19, 2023

I cannot stress enough how amazing my experience with Shipeasy's customer support has been. Siva and Rajkumar truly went above and beyond to ensure customer satisfaction. Whenever I've had an issue or a question, their team has been incredibly responsive, knowledgeable, and friendly. Shipeasy's commitment to excellent customer support sets them apart from their competitors. I highly recommend their services to anyone in need of top-notch assistance and a delightful customer experience.

DIESELORINGS
United States
3 months using the app
Logbase replied August 4, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

June 16, 2023

The customer service was prompt. The agent assigned to me made a few tests until he hit the nail with the solution to my issue. The whole thing lasted 15 minutes and I could understand everything he was doing. Thanks!

Wellbone
United States
3 months using the app
Logbase replied July 18, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

September 21, 2023

Thank you Barath for your help. I was able to achieve exactly what i wanted to do. 5 Stars

Hot24.co.uk
United Kingdom
3 months using the app
Logbase replied September 25, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

January 31, 2022

Great App, great Support!
Had a question which was resolved within a couple of minutes, can only recommend!

SinoPlaSan AG
Germany
3 months using the app