Reviews (953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.
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We had a problem where shipping rates weren't loading when there were too many items in the cart.
But the LogBase Team took care of it in a quick and professional way. I think this is the best customer service I've ever seen in my whole life.
The app itself is very stable and made by professionals. I highly recommend this App.
A huge thanks to the LogBase Team!
Rahul was very helpful in fixing our app's configuration. He assisted me in every possible way. I'm grateful.
I was looking for an app to let me set up specific shipping prices based on item type and not overall order weight.
I contacted "Shipping Rates - Shipeasy" support and arranged a zoom call. Dhana guided me through the setup process and spent over an hour with me to help me configure the app around my product groups. Dhana was friendly, patient, and his knowledge of the app was brilliant.
I had been looking at other apps but the customer service Dhana provided to me made it an easy choice to go with "Shipping Rates - Shipeasy".
The app is now fully setup and I could not be happier with it.
Thanks Dhana!!!
Gary / Steven of Winder Joinery
Hi Gary / Steven,
Thank you so much for your fantastic 5-star review. We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. Awaiting to assist you in the future!!
Amazing support and help from Raj! he was able to take control and fix the rates for me. Honestly the best support I've ever had.
Fast and good service ! Great app and team ! work very well! we recommand that app for shipping services
Worked with Rahul and he jumped in to escalate the help needed. This app has good customer service.
Thank you so much for the wonderful review. Please feel free to reach us if you have any queries, we will be glad to assist you.
Siva was very knowledgeable and help integrate both Shipeasy and Pickeasy seamlessly on my website. Highly recommend!
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Great app, and has amazing support, I'm totally happy with the features, and special thanks to Mr Rahul, such a dedicated person, who clearly understands the requirement and provided proper solutions. all the best to the team.
Super easy to set up shipping rates for my plant nursery! I have to charge per plant plus a handling fee per order, with different rates and handling fees for different locations across the continent. This app makes that a breeze. Rajkumar was really fun and helpful in guiding me through the setup process via chat, and explained how it works, too. 10/10 would recommend
Looks as if it is going to do everything we need, and Dhana was fantastic at showing us how to set it up. Brilliant!
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.