Reviews (918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.
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Siva is very helpful and friendly. Thank you for your help. Problem all solved. The product is very useful
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Only just getting started with the app so still in testing but so far it all looks good. Mainly leaving this review to highlight how great the support is. Super-fast replies every time and I've just finished a zoom call with Siva who sorted an issue out within minutes for me.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Jenifer
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
This company is amazing with how quickly they help to support your company. They jump on calls quickly or chat support quickly. It's 12 am Los Angeles Time and they were there to help. Keep it up. Easy to use software and does the job well so far.
I had a complex shipping situation: 3 suppliers, each with different shipping rates, each with different shipping zones. I discovered the problem on the first day of our first major advertising campaign, we were swamped with visitors from 18 countries! I was lost trying to setup all this in both Shopify and the app, so I reached out to support via chat, they were online, these guys work right up to midnight, their time zone (India). Turns out their app can handle that with no problem. They installed it completely for me. Worked perfectly on first try. Support is excellent but so is personal interaction, they are very polite. The app even resolved a situation I had not foreseen, wonderful!
Fantastic support from Siva, sorted out some issues I have been having setting up in no time, and got me going. Great support, and once you know what you're doing easy to set up and use.
Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.
Thanks so much to Rahul for the wonderful service and empathy (in India
!!) A wonderful job you have done exactly what I needed. Thanks again.
We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.
Before discovering Shipeasy, online shopping was always a hit or miss for me, especially when it came to shipping fees and the tedious checkout process. But this app has completely revolutionized my experience, making it more seamless and hassle-free.
Shipping Costs Reimagined
One of the standout features of this app is the intelligent shipping cost adjustment. No longer do I have to navigate through endless promotions and confusing flat rates. Shipeasy does all the work for me, finding the most cost-effective shipping option available. This has saved me both time and money, and for that, I'm incredibly grateful.
Smoother Checkout Experience
We all know how frustrating an outdated or buggy checkout system can be. Shipeasy has completely fixed this issue by streamlining the process, ensuring that it is quick, secure, and efficient. Gone are the days of error messages and page timeouts; this app just works, every time.
Unmatched Customer Service
Last but certainly not least, the customer service is top-notch. Whether it's a technical issue or a general query, the support team is always just a click away, ready to solve any problem with a friendly attitude.
In conclusion, Shipeasy has not just made online shopping easier but also more enjoyable. I can't recommend it enough for anyone looking to improve their online shopping experience.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
Siva was so helpful in setting up the shipping for the store, we needed specific shipping rates for for different delivery areas and weights, definitely recommend his service. Siva made the set up seamless.
App did what many other more expensive apps couldn't have done. AMAZING CUSTOMER SERVICE !Great JOB!