Reviews (918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.
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I got support from Annie. She's too good and knowledgeable she explained everything very clearly. Very happy with the support.
“We're really grateful and appreciate you taking the time to share your rating with us."
Siva was an amazing help. Would've been a little lost without his help to get everything setup properly. Recommend this application to anyone who is split testing shipping prices because it makes it much easier than dealing with weights.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
We had a really complicated scenario with our shipping rates varying for different countries and based on multiple conditions like weight, quantity, and location all required to be checked at once. We tried many apps but self-configuration was very difficult, finally, we got this app and the LogBase team completed all our complex requirements accurately in a single day due to which we could get our international shipping going! Thank you, Siva and LogBase team for your prompt and effective support!
This is the kind of service level we all dream about but sadly seldom encounter.
BIG thanks to Rahul and team
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
Really wonderful customer service and app features. Siva helped me troubleshoot, made great recommendations and was very clear and quick! We are very appreciative -
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊
Dhana was very helpful and experienced with the shipeasy app. He answered all my questions and setup some shipping rates for me to test with. Recommend this app and the support team!
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Rahul was a great help with integrating Shipeasy into our Shopify store. The functionality of the app is a lot better than what we have had previously. I would recommend this to anyone who is looking to improve their live shipping rates to their customers.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Such a great app - with amazing support from Siva. I was able to do 2 zoom calls with screensharing to get the app set up correctly. He was so helpful and quick to understand what we needed to achieve. What we needed to do was quite complex but Siva found a solution for each scenario. Would highly recommend.
the app works well, you can set up complicated shipping rates based on different products and countries, and Siva is very helpful!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
Very very great support ; the best so far. Siva is very helpful, sympathetic, understanding and patient. The app is working well and hopefully for us because it's very limited in Shopify.