Reviews (918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs across multiple vendors and zones. It supports a variety of shipping scenarios, including different weights, sizes, and specific requirements, which helps reduce cart abandonment by enabling quick shipping calculations at checkout. Key features include a multi-product, multi-zone shipping calculator, customizable rates based on geography, product tags, and vendor-specific rules, as well as support for complex rules like postcode-based rates and tiered shipping rates. Merchants also praise its reliable performance and exceptional customer support, noting the availability of the support team through Zoom, live chat, and email, along with free setup assistance and detailed onboarding.
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Rajkumar! He is my guy! He is really helpful actually all team is helpful. They fixed my problem double pricing shipping payment from different location. If you have same problem absolutely i recommend this app to everybody!
Great app and great support! They give many options for all kinds of situations. It can probably work for almost anyone.
Thanks!
Great customer service from Rahul, very helpful and helped me with a number of issues within the shipping. Amazing service compared with other shipping apps I've contacted previously.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Raj was very helpful in helping me set up the Shipping Rates app over zoom, very informative and precise.
The support for this app is outstanding! Siva really helped me set up the unique shipping needs for my store quickly and effectively. I definitely recommend!
Such helpful support! The support team jumped on a zoom call straight away to help me resolve the issue I had :) Amazing thank you
We thank you lot for your amazing review. Your kind words motivate us to reach heights. Get in touch anytime!
Thanks,
Sowmiya
LogBase Customer Success Team
Dhana did a great job in explaining what I needed to know about setting up shipping rates for each product. The ability to combine different product shipping rates is a fantastic feature!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Rahul has been a great help, he helped me setup the scenarios for UK post codes. Thank you Rahul, I really appreciate your help!
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Very good customer support. The previously used system for shipping rates did not work, our customer would occasionally be charged with more than one shipping rate. Rajkumar of Shipeasy set it up for us, and it works great!
Siva is the best , he was so pationt with me step by step unill everything get well in the app . thank you so much for your time .