Reviews (953)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

September 19, 2023

Dhana was extremely helpful walking us through how to set the app up. You can set your shipping up exactly how you want to using this app, highly recommend!

Avco Boxes
United States
3 days using the app
Logbase replied September 20, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

October 27, 2023

Vindu says what was wrong, and she showed to me the steps how can i solve them. So i will eligible that, we will meet again.
Very helpful, and she's assist really good.
Thank you so much again the metting!
I hope in the next time we will mett again.
A+++

Gyuri's Sneakers
Hungary
3 days using the app
Logbase replied October 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

February 21, 2023

I can't express my immense gratitude for what Rahul and the team at Shipeasy did for me. After spending months trying to solve a tricky shipping problem on my client's Shopify store, I had all but given up - until this amazing crew stepped in! Not only were they able to swiftly resolve the issue within two days, but their level of professionalism was also truly remarkable. Thanks again!

River Street Sweets®
United States
3 days using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

October 9, 2023

Janani was very helpful

Green Collect
Australia
3 days using the app
Logbase replied October 10, 2023

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

March 3, 2022

This app helped me to calculate our really specific shipping rates. The support is also great. 5 Stars ;)

swisscharge.ch
Switzerland
3 days using the app
March 20, 2023

Team was incredibly professional. Very prompt in establishing zoom calls to explain and answer questions. Rahul was particularly helpful in taking the time to understand our needs and also set up the infrastructure we needed. Always available to assist and very timely. Highly recommended.

The Wholefoods Refillery™
Australia
3 days using the app
Logbase replied March 20, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

March 20, 2023

Dhanasheelan spent whole weekend to set up our shipping profiles. Our customers are happy everything is working smoothly.

There are many cool options to implement.

FAM
Germany
3 days using the app
Logbase replied March 21, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

November 17, 2022

It's a very good app and the product based setup seems to be very easy to setup after we had a call with Siva, he really helped me a lot!

Sihir Mobilya
Türkiye
3 days using the app
November 28, 2022

Siva offered awesome support. thanks a lot. He was fast, smart, polite and patient. I can recommend the app. Unfortunately multi-location shipping rules have boundaries.

TRAG DIE BOTSCHAFT
Germany
3 days using the app
May 26, 2022

We have used the app for our shipping rates and it has solved one of our biggest problem at hand. In addition, fast, friendly and great support.

Asienmarkt
Germany
3 days using the app