ShippingEasy

I just moved over to this setup, and honestly, it’s been frustrating from day one.

I’m running two Shopify stores, plus WooCommerce and Amazon. Orders are pulling in from Shopify just fine, but after I buy labels, the status never updates or syncs back. It just sits there.

I’ve already:

Deleted and reconnected both Shopify and ShippingEasy
Checked that the “ship from” addresses match
Verified everything I can think of

Nothing works.

I even called Shopify support—they confirmed there’s no issue on their end, and I can manually mark orders as shipped without any problem.

What’s strange is:

WooCommerce and Amazon work perfectly
Only Shopify won’t sync status

It’s been 6 days now. I’ve contacted ShippingEasy support multiple times, and all I get is “waiting for developer updates.”

But I can’t keep waiting.
Right now I’m manually copying and pasting tracking numbers one by one—it’s slow, repetitive, and honestly draining.

If anyone has run into this before or found a fix, I’d really appreciate the help.

This app is pretty straightforward, and its prices are not lower than Shopify or Pirateship. The dashboard itself is glitchy and slow. To pay to use their shipping platform when others are free doesn't make sense to us. They have a lot of work to do before it's worth paying for.

only foreign customer service. language barrier. used to have good customer in the past

Was going great for the 1st month then as of October 2024 Shipping Easy was and still is auto adding +1 into our online store's inventory. As of now they have no resolution and this puts a lot stress on the web team to consistently monitor when an order comes in to manually adjust the inventory in Shopify due to this 3rd party shipping app.

Avoid this company. They want to charge you money to access your own data. You can pay $14 a month and sign up for a marketing app that is tied to it, but overall how it works.
You supply data of customers for shipments.
It wants to charge you to access that data in meaningful report - $14.
Yuck.

I have not been able to log in for over 7 hours. 3 devices, each with 2 browsers, 3 reps, and ZERO resolve. I have deleted cookies, rebooted wifi, restarted the three devices and NOTHING!

I get the 2FA code but the screen after password says it cannot be accessed. Where do I put the text code?

I am very disappointed. And as much as I hate to change shipping apps after nearly 10 years, I think it time.

For those considering SHIPPING EASY! LOOK ELSEWHERE. There support has even gone downhill. They used to be good, real good.

BEWARE: When you uninstall this app, it continues to charge you. Be sure to unsubscribe BEFORE you uninstall the app.

this app is not working properly, wasted so much time try to print shipping labels!

super efficient saves a ton of time

This is my favorite app for Shopify!