Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

October 2, 2024

No matter how many times we reinstall the app, it never syncs our orders. When we go to add money to our balance we get a bunch of XML errors.

The app simply doesn't work.

Trovvve
United States
10 days using the app
January 22, 2024

Stole $800 from us when they refused to refund shipping labels they canceled. Use someone else.

Hana Nai'a Aromatherapy Hawaii
United States
Over 5 years using the app
June 13, 2024

this app is not working properly, wasted so much time try to print shipping labels!

Someone & HerOwn
United States
36 minutes using the app
August 28, 2014

Just a brilliant app, and it saves us so much time, effort and consternation. It even auto-generates the right international Customs forms, and lets us easily customize them on the fly (USPS Priority Mail International). A "no-brainer."

Reviv Serums
United States
About 9 years using the app
October 17, 2014

I am absolutely loving Shipping Easy. Everytime I have a question I get immediate support. Which is huge for me. Everything is so smooth and no copy and pasting! I have been telling all of my friends with online stores to check them out.

Your Joyologist™
United States
About 9 years using the app
November 24, 2014

Simply put, best shipping app, period!
But only if you are looking to save time and money...the pure ease of orders auto synced with your store plus so much more and the most genuine customer service support.
Sincerely thank you Madilynn and thank you Shipping Easy!

Kushley.com
United States
About 9 years using the app
Edited January 13, 2015

The support team is amazing at troubleshooting and keeping you in the loop. I've been with Shopping Easy for over a year now and absolutely love working with them!

Sweet & Spark | Curated Vintage Costume Jewelry | Bridal Fashion & Wedding Style
United States
About 9 years using the app
July 17, 2014

The combo of Shipping Easy + a Dymo 4XL label printer is a life changer for any store owner shipping a physical product. It has cut our fulfillment process from the bane of our business to a manageable, hour per week process.

Shipping Easy get's the job done and has all the necessary features, but what sets it apart for me is the customer service. Every time we've had an issue or question we've received an immediate reply or phone call to keep our business moving.

Further, every one of these customer service interactions represents the way other companies should be handling their service - friendly but efficient and solution oriented.

MixedMade
United States
Almost 9 years using the app
Edited March 27, 2020

Tom (with customer service) was super patient and helpful! I wish all customer service representatives were like Tom!

North & Main Clothing Company
United States
Over 8 years using the app
February 14, 2020

We use this app to print labels and ship out all of our orders. I was trying to connect a second warehouse and Jordan was extremely helpful!

Milk Snob
United States
About 8 years using the app