Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

April 29, 2020

Matthew Fox helped me out with my store recently. Couldn't ask for a better platform. Super easy to use, and the customer service is unmatched!

-Jasmin

Vegas Carts & Performance
United States
Over 1 year using the app
January 12, 2017

So far, I'm impressed, especially with the support. I've barely touched the surface of what all this can do. Trying to wrap my head around daily "procedures" and "processes" in addition to learning what all ShippingEasy can do for me. I don't subscribe to the inventory management piece of it yet but I am probably going to do that as soon as I master the shipping processes. My DYMO S100 scales works great with it. I set up both a Domestic and International Endicia account. Then, I added the domestic account number and passphrase to Endicia's desktop software so I could also print regular postage stamps too. And Dillon rocked the chat support. Thanks so much.

Boutiquesonbroadway
United States
Over 1 year using the app
September 15, 2016

Thank you so much for ALL your help! You have been awesome and so has your team. Im so happy to have such a great company I can work with! They have made my job so much easier and Organized. James Harvard you Rock and your fun to chat with!

Thank you!

Annie Michelle - Bohemiansea.com

Bohemian Sea Clothing
United States
Over 1 year using the app
April 12, 2019

Shippingeasy has been my favorite shipping program. I have been using them for over 5+ years at their beginning stages. The platform itself is easy to use and works flawlessly for my operations. Customer support has been amazing when I experience any issues. From easy chat support or phone call, shippingeasy will be there for you. They helped with integrations as well and everyone there is down to earth. Appreciate yall.

bladeaddictknives
United States
Over 1 year using the app
December 6, 2017

I think it works great. It seems a little bit complicating, but not too difficult to use it.

Lulucos
United States
Over 1 year using the app
Edited November 11, 2017

Wish I could put 5+ review as this company is just great! We have been using ShippingEasy for years now. Savings are much better than Shopify shipping. AND, it ties in with multiple stores. Perfect for true drop ship when you need to use another companies name / address to drop ship for your customers. Uses all shipping services, just choose how you want to ship. Updates your store automatically to fulfill your orders which in turn automatically sends an email to your customer with the tracking information. Edit packing slips to show the information you want shown and add your own text, etc. I can't say enough about ShippingEasy. They are just fabulous! https://www.dogcollarfancy.com

Dog Collar Fancy
United States
Over 1 year using the app
August 3, 2017

very helpful ppl work at this company .

Totomoda
United States
Over 1 year using the app
May 25, 2013

This is a really fantastic app..... for the most part.

My issues:

They don't provide any First Class mail options without a Dymo Endicia account.

If you need to send a lot of items First Class Mail then you're paying at minimum $17/month right off the bat for the functionality of ShippingEasy.

I'm still going to give this app a Happy Face because obviously there only so many of us cheapskate startups that primarily use first class mail, and in every other way this App kicks ass, I'll just have to wait until we're not in the red to use it.

Three Fiddlehead Co.
United States
Over 1 year using the app
January 15, 2016

It's seamlessly integrated with Shopify, with great rates WAY cheaper than if I shipped directly on the USPS site. Everything is easily tracked, customers are kept up to date, and the interface is stellar and easy to use. Their customer support is phenomenal!

Usedpantystore
United States
Over 1 year using the app
August 21, 2019

i just spoke to donavon he is totally awsome he is a frieken legend he did a wonderfuly smooth job helping us set up our business on shipping hard!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CocoBlanc
United States
Over 1 year using the app