Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

June 20, 2018

Great features and great support. We've been using them for fulfillment for a number of years, and just started using the new features like inventory management, which has been a great time saver vs. previous manual methods of allocating orders, doing purchase orders, etc. Support is excellent, almost everyone I get on the phone is friendly and knowledgeable and gets to the root of the problem quickly. Some of the newer features have a bug or two, but they usually get resolved in a reasonable time frame.

Direct Auntiesbeads Com
United States
About 1 year using the app
April 19, 2019

They have great customer service and unbeatable rates. Very helpful with any problem that might arise. Would definitely recommend it

Daily Deals
United States
About 1 year using the app
August 9, 2016

Great app for my website! We get great rates with USPS and everything is understandable and easy to manage. Recommend to everyone!

Coba Wallet
United States
About 1 year using the app
February 7, 2017

Received excellent service on shipping problem and on a minor computer problem that plagued me for days. 5 starts for Taylor at Shipping Easy.

Boardroom Socks
United States
About 1 year using the app
August 28, 2014

Integration with our Shopify site was absolutely trivial. The workflow to shipping is automated and clear as can be. Postage rates are excellent. I don't think I could have wished for a better shipping match for my shopify store!

Miniature-Bonsai.Com
United States
About 1 year using the app
November 17, 2017

I used ShippingEasy for the sale of my Recoup BEAUTISCOOPs on Good Morning America. James and Bailey were fantastic! Helped me troubleshoot any issues and everything went wonderfully! So well, that I connected my regular website to ShippingEasy to better batch and print my Recoup BEAUTSCOOP orders! :)

Beautilitygma
United States
About 1 year using the app
November 14, 2017

This a great app for all of those non-tech-savvy people like me. Works very well and makes your e-commerce store look like a pro. Also integrates with your Amazon store which is a great plus. Tech support is on point, ask for Clyde if you need some help.

El Diablo
United States
About 1 year using the app
July 10, 2018

So far so great! Since I’ve been on Shopify I’ve downloaded several shipping applications and each one I had to remove for various reasons like no phone support, lack of international shipping options, lack of inventory options, too expensive...etc etc
This app is by far the best for all of the things I mentioned and so much more I highly recommend shipping easy

Too Fast Online
United States
About 1 year using the app
November 8, 2013

This by far is the #1 app in Shopify!!! ShippingEasy is simple and clean. It communicates in a way that shop owners will understand. A lot of apps are created from a techy point of view and the "not so techy" store owner is left trying to understand what the #$%* is going on...

If I can offer you any feedback on starting your online business the first app you need is ShippingEasy! Take the worry out of trying to figure out your shipping they have done it for you.

Bye Bye Parabens
United States
About 1 year using the app
April 12, 2018

We have just started using Shipping Easy and the customer service that I have received over Chat with Matthew Fox and Bailey, and Adrienne at the call center was AMAZING! They made navigating this new system a walk in the park. I am grateful! I'll recommend Shipping Easy to any business. It's hard to find great customer service, thank you for all your hard work!

Smalley Institute
United States
About 1 year using the app