Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

April 12, 2018

We have just started using Shipping Easy and the customer service that I have received over Chat with Matthew Fox and Bailey, and Adrienne at the call center was AMAZING! They made navigating this new system a walk in the park. I am grateful! I'll recommend Shipping Easy to any business. It's hard to find great customer service, thank you for all your hard work!

Smalley Institute
United States
About 1 year using the app
February 4, 2020

Customer service is great and always helpful when I'm in a bind. The chat function is quick and gets me back on track in minutes!

LoCo Apparel
United States
About 1 year using the app
July 2, 2017

super efficient saves a ton of time

Plasticsterilizationtrays
United States
About 1 year using the app
February 19, 2014

When we first opened our store I was manually paying for postage through the Post Office website. What a total waste of time....then along comes ShippingEasy. The first time using it was magical -- almost like the scene from The Wizard of Oz when everything changes from black and white to full color. My eyes were opened, life became easy, I could hear birds singing and see flowers blooming....simply magical!

www.segraphics-store.com

Stephen Edward Graphics
United States
12 months using the app
January 30, 2020

I am THRILLED WITH THEIR CUSTOMER SERVICE! I am so computer illiterate and every single time I've called someone has immediately answered and treats you like a friend that is super smart and wants to help you succeed. Not only have they helped me navigate my issues they have educated me on excel and walked me through the process. I am so thankful I went with these guys. Being a new business, I need all the help and education I can get! I feel like a have a team-mate in them.

Handcrafted Affirmations
United States
12 months using the app
January 2, 2020

Brandon was a huge help troubleshooting a problem I had with my printer settings. Shipping easy is great, always there to help!

Bijou Candles
United States
12 months using the app
June 14, 2019

The best app for fulfillment management and when I needed support Evan was great and very knowledgeable.

Mastroianni Fashions
United States
12 months using the app
April 16, 2014

I don't write many reviews as I normally find myself too busy and simply forget. I felt compelled to leave one here, however. I was hesitant to sign up for any shipping service that cost money as we were doing our shipping through paypal multi-order shipping which is a free service. After opening our website and having to fulfill orders through ebay and shopify, we needed something to speed up and simplify the process. ShippingEasy does that. We are able to process our ebay orders in a matter of minutes a day, where it used to take us hours a day. Now we can focus on selling the product and getting it out the door, rather than writing packing slips and making sure customers are notified of shipping. This app does all that work for us.

I had a slight hesitancy to use this product as we had just bought several new dymo 450 label printers for shipping and this method required the use of a printer capable of 4x5 or 4x6 labels. To help with the cost of this purchase, their sales team waived our first three months of service fees which paid for the printer. Excellent service to start. Further, their support team personally called to walk us through the set up and show us the ropes, which was a huge help.

Here is the kicker. We were using paypal for shipping which automatically debited our account, which worked fine. However, using this service and the shipping partners they use endicia, and express, we can put all of our shipping charges on our business rewards card. Those monthly rewards pays for this service two fold.

So far, worth every penny. Thanks ShippingEasy.

kanVape
United States
12 months using the app
April 13, 2017

Spoke w/ Corey this morning and he was absolutely wonderful at helping me unravel several issues.

Sparkleberry Ink
United States
11 months using the app
January 23, 2015

We have been using ShippingEasy for over a year now. It's easy to use & integrates with multiple channels seamlessly. I have called a few times with some questions on how-to & always received a prompt follow-up & answer to my inquiry. I also didn't think the rates could get any better than Commercial, but when we had to upgrade to the $29/mo plan -- I received better rates on Priority & Express, which has paid for the service. They always offer great tips, up-to-date info & make it easy for small business to save on shipping in every way possible.

The Leotard Boutique
United States
11 months using the app