Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

August 30, 2017

Cory at ShippingEasy did just that. It was easy. I needed to update several items due to a change in our store and that was a snap with Cory's help.

Green Thumb Worm Castings Llc
United States
About 1 year using the app
July 16, 2018

Just talked to Cory...he did a great job of walking me through the instructions. Solved my problem quickly Thanks Cory!!
Love shipping easy...i used to use Stamps.com and it was nothing but trouble. Shippingeasy was a relief and easy to use after the Stamp.com app. experience

Clearskinstore
United States
About 1 year using the app
November 17, 2017

Shaq was amazing! She was patient and funny, and clearly knew how to help me. I am grateful for her help.

Image Supply
United States
About 1 year using the app
July 26, 2019

I would recommend Shipping Easy to anyone and everyone. Also, if you provide customer service, you need to call their HQ and take a course from them. It's stellar and their team is very knowledgeable! Tom helped me with a problem we were having with product description for international shipments. He stayed with it until he had a solution. It made my weekend!

Pony-O Hair Accessories
United States
About 1 year using the app
July 3, 2019

I used the chat feature today and Tom was the representative who helped me. I sent him my problem and the invoice number for the order. I got 2 phone calls and had to fix an issue on another computer. I honestly forgot I opened the chat. I came back to my desk and the issue was fixed without needing anything further from me and he didn't press with are you there. Just waited patiently. Thank you, Tom, for making one of my issues of the day the easiest fix!

A Birthday Place
United States
About 1 year using the app
June 16, 2020

Lovely app. It really helped with a lot of issues we had with previous shipping apps. This one seemed to solve all of our issues and their customer service is great!

KP Pigments
United States
About 1 year using the app
November 17, 2021

If you want easy integration with all your carriers in your shopify platform, this is the service for you, Great tiered pricing and customer service 10/10 dentists would recommend

Stacheproductswholesale
United States
About 1 year using the app
Edited April 7, 2020

Love the automation and ability to set up shipping rules to save time. One rule saves my team at least 30-45 minutes a day.
Their support is top notch and quick to respond. Questions are quickly addressed through their Chat option and Matthew in Customer Success is a rock star.

100 SENSES
United States
About 1 year using the app
August 9, 2017

Great way to ship! We were using a different platform before and were constantly having technical issues. We've had no problems with Shipping Easy, and their customer support is quick, effective, and very helpful. Highly recommend!

Unique Ecigs
United States
About 1 year using the app
May 9, 2014

This app is super useful, I love it, makes my life so much easier. With Shipping easy its truly easy to ship and let my customers know right away when I send the packages. The support I receive is great! My account manager, Isabel Ruvalcaba, is always there for me. Anytime I need help she calls me, walks me through and explains everything to me. I appreciate how fast she gets back to me, I never have to wait for a long time before she calls or sends me a message. I highly recommend this app. A+++++

Too into fashion
United States
About 1 year using the app