Reviews (603)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting business efficiency and reducing costs, noting significant time savings in fulfillment with automated label creation and effective high-volume order handling. It integrates smoothly with Shopify, enhancing order processing and includes features like inventory management and customer marketing. The app's cost-effectiveness is highlighted, with savings on shipping often offsetting the service cost, and it supports multiple carriers for rate comparisons. Customer service is also commended for being responsive and proactive, available through phone, chat, and email, contributing to a high user satisfaction and ease of use.

September 11, 2018

Starting out as a small e-commerce business has many daunting tasks and shipping was one of them for me. I went with a recommendation from a friend to use ShippingEasy, and I am glad that I did. They have a 1-on-1 onboarding process that helps you get set up. Which is really nice when using a new software.

8 The Plate
United States
Over 1 year using the app
July 23, 2014

I use this app in both of my shops. I'm extremely happy with the free version! It works flawlessly! I did have one issue w/ Endica, but the Shipping Easy support was very helpful in telling me how to resolve it. I highly recommend this app! It's THE best!! It also allows you to create manual orders, which is great!

Mystic Soap Company
United States
Over 1 year using the app
July 26, 2016

Shipping Easy is AMAZING! Very easy and effective! The shipping discounts are great, as well as the customer service team! They are extremely easy to get ahold of and will GLADLY walk you through any issue you are having or even help you put new processes in place. Shout out Samantha and Bri.

Highly recommended for people using a service like this! 5 Stars!

Dumbo Lounge Sacks
United States
Over 1 year using the app
Edited January 10, 2017

ShippingEasy is so simple and convenient to use! Leaning how to use the site was easy because of their amazing customer service! Many advanced features built in to the site help me manage my store perfectly.

Store Pharmalynk
United States
Over 1 year using the app
November 19, 2019

Shipping easy is so easy to use, I just love it! Also, their customer support is knowledgeable and has the answer to all your questions! Melody was such a doll. Love this app!

Crazy Boxer
United States
Over 1 year using the app
June 25, 2015

I have used this app nearly 1 year now. Love how everything syncs with Shopify (less work on my end). Great reports to track margins and costs. Very helpful with any problems or concerns I have had. Love the ease of the quick online chat to resolve issues.

Hillcountrychic
United States
Over 1 year using the app
Edited July 16, 2019

Shipping easy always has great customer service. Today Tom went above and beyond to help me with a payment issue I was having . Definitely recommend this service.

ohitsteddy
United States
Over 1 year using the app
May 15, 2020

best shipping software, easy to use, same as shipstation. been using it for years. love the support.

BBCrafts.com
United States
Over 1 year using the app
April 29, 2020

Matthew Fox helped me out with my store recently. Couldn't ask for a better platform. Super easy to use, and the customer service is unmatched!

-Jasmin

Vegas Carts & Performance
United States
Over 1 year using the app
January 12, 2017

So far, I'm impressed, especially with the support. I've barely touched the surface of what all this can do. Trying to wrap my head around daily "procedures" and "processes" in addition to learning what all ShippingEasy can do for me. I don't subscribe to the inventory management piece of it yet but I am probably going to do that as soon as I master the shipping processes. My DYMO S100 scales works great with it. I set up both a Domestic and International Endicia account. Then, I added the domestic account number and passphrase to Endicia's desktop software so I could also print regular postage stamps too. And Dillon rocked the chat support. Thanks so much.

Boutiquesonbroadway
United States
Over 1 year using the app