Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

August 7, 2017

Lots of great features, top customer service and good printer integration. Very happy.

Eolove
United States
Over 1 year using the app
August 10, 2017

Shippingeasy is great! Anytime I had any issues James was always there to help trouble shoot my problems and fix them immediately. Will recommend this to others in my network

Randoshirts
United States
Over 1 year using the app
September 11, 2018

Starting out as a small e-commerce business has many daunting tasks and shipping was one of them for me. I went with a recommendation from a friend to use ShippingEasy, and I am glad that I did. They have a 1-on-1 onboarding process that helps you get set up. Which is really nice when using a new software.

8 The Plate
United States
Over 1 year using the app
July 23, 2014

I use this app in both of my shops. I'm extremely happy with the free version! It works flawlessly! I did have one issue w/ Endica, but the Shipping Easy support was very helpful in telling me how to resolve it. I highly recommend this app! It's THE best!! It also allows you to create manual orders, which is great!

Mystic Soap Company
United States
Over 1 year using the app
July 26, 2016

Shipping Easy is AMAZING! Very easy and effective! The shipping discounts are great, as well as the customer service team! They are extremely easy to get ahold of and will GLADLY walk you through any issue you are having or even help you put new processes in place. Shout out Samantha and Bri.

Highly recommended for people using a service like this! 5 Stars!

Dumbo Lounge Sacks
United States
Over 1 year using the app
Edited January 10, 2017

ShippingEasy is so simple and convenient to use! Leaning how to use the site was easy because of their amazing customer service! Many advanced features built in to the site help me manage my store perfectly.

Store Pharmalynk
United States
Over 1 year using the app
November 19, 2019

Shipping easy is so easy to use, I just love it! Also, their customer support is knowledgeable and has the answer to all your questions! Melody was such a doll. Love this app!

Crazy Boxer
United States
Over 1 year using the app
June 25, 2015

I have used this app nearly 1 year now. Love how everything syncs with Shopify (less work on my end). Great reports to track margins and costs. Very helpful with any problems or concerns I have had. Love the ease of the quick online chat to resolve issues.

Hillcountrychic
United States
Over 1 year using the app
Edited July 16, 2019

Shipping easy always has great customer service. Today Tom went above and beyond to help me with a payment issue I was having . Definitely recommend this service.

ohitsteddy
United States
Over 1 year using the app
May 15, 2020

best shipping software, easy to use, same as shipstation. been using it for years. love the support.

BBCrafts.com
United States
Over 1 year using the app