Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

June 13, 2016

Amazing customer service! The best service! We have been using ShippingEasy for a few month and we love the platform. It provide all the tools to integrate our shipping! Definitely recommended!

Annblanche
United States
Over 1 year using the app
October 25, 2016

I have been using Shipping Easy for almost 2 years now. Before this I used Click and Ship and had to hand poke all address information by hand. This was fine when we were doing 10-20 packages per week but when you have weeks like we recently did where we sent out 240 packages from our home based business, there is no way I could do this. Not only that feature but the wonderful Shipping Easy App syncs directly into my Shopify Orders Page and automatically fulfills orders without having to go back and mark them as fulfilled. We ship many products that are the same size and we are able to create "Saved Selections" for carrier packages such as Rate "A" boxes or Small Flat Rate. This saves me a ton of time when I "Group as a Batch". The handshake with Endicia to pay for postal fees are seamless and have never had a problem purchasing additional postage on the fly. I could go on and on however, simply put, we could not be a successful business without this App. Totally recommend this.

Soap Commander
United States
Over 1 year using the app
Edited August 31, 2016

This app is great, it looks difficult to learn but is actually very easy especially with all of the tutorials and awesome customer service. I jump on a chat every time I have a question and they are quick to help me. We've used a lot of Shopify apps that we weren't thrilled with and had to shop around and change to different ones, but for shipping this was the first we tried and we absolutely love it.

The only thing that is missing is the ability to easily create return shipping labels when a 3rd party fulfillment center initiated the order being fulfilled and shipped. They said they've been working on that for the past year.

Ladisco2
United States
Over 1 year using the app
October 27, 2016

Awesome. Exactly what I need for just starting out. Free access to commercial base pricing? Yes, please.

Dipper Kitchen
United States
Over 1 year using the app
January 22, 2015

Love it. Couldn't do business without it. Top reason why we're so happy with this app? FANTASTIC, fast, friendly, knowledgable customer support!

annkullberg.com
United States
Over 1 year using the app
November 3, 2016

Love, love this app!!!!! What did I do before I found Shipping Easy? Lost my mind! Get this NOW! You need this! Best shipping app ever!

Heavenlyinspired
United States
Over 1 year using the app
August 25, 2017

Shipping Easy is the best! Brian just helped me solve an issue that didn't even involve shipping. That just goes to show you the industry knowledge that the team has. They are alway right there to help and each customer service person knows what they are talking about and are quick and friendly!

My Audio Pet 2
United States
Over 1 year using the app
Edited September 29, 2017

Corey was amazing!!

He was so eager to help me with my issue!

He made my life easier and was SOOO nice!

I can breath again knowing my issues was solved!

Skinny Shirt
United States
Over 1 year using the app
September 17, 2014

Excellent customer support! Very prompt in their replies!

Jellybeans
United States
Over 1 year using the app
August 7, 2017

Lots of great features, top customer service and good printer integration. Very happy.

Eolove
United States
Over 1 year using the app