Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

February 1, 2017

Wow! The application is amazing! It allowed us to ship 1200 orders in 1 day from a flash sale - and it was so easy. The best part of it is the customer service. I called, what seems like a million times, and was hand held though everything. Don't hesitate to call - there is no reason to suffer through it! Once I got understood how to use it, it is so simple and gratifying. My favorite features: identifying invalid address (we would have shipped about 20 incorrectly without it), combining orders (it identifies orders to the same address so you can put them together - we have about 100 orders that were combined to 50 shipments), and the amazing sorting capabilities. Bravo - I am a convert!

Mer Sea
United States
Over 1 year using the app
April 7, 2017

Jessica Gonzales was SUPER helpful and let me keep her on the phone for 30min (til they closed) on a Friday! ha Very friendly and knowledgeable. Thank you! :)

Forloveofallthingsthree
United States
Over 1 year using the app
July 16, 2016

I have used many shipping apps over that last 6-7 years of running eCommerce businesses. Shipping Easy is truly the BEST shipping program I have found. From easy integration, to easy customization it is a breeze to work with.

In addition to being easy, their customer service has been outstanding.

We ship 1000+ orders a month from our business www.sharethelovetoday.com and without Shipping Easy it would NOT be possible to maintain this pace.

A BIG thank you to everyone at Shipping Easy!

Cass Lowrie

Sharethelovetoday
United States
Over 1 year using the app
Edited February 21, 2020

I use this app to manage our shipping process through FedEx. The Shipping Easy team has been excellent in helping us match our shipping workflow to theirs. I highly recommend using this app.

Ken's Foods
United States
Over 1 year using the app
November 13, 2017

5+++ I only wish I'd called support day one as they are awesome. Seriously, after one year of using Shipping Easy and loving it, I finally got around to calling support and they helped me create a list of very specific shipping rules that help our orders sort into the best shipping category saving me and our warehouse hours of manual effort and time. I would not run an e-commerce store without this app. There service is over the top as we are preparing to send thousands of orders to fulfill our recent Kickstarter. Bailey and Jessica and all the others I've spoken to this week ...THANK YOU! GET THIS APP. Suzanne Tucker, Founder, Generation Mindful

Generation Mindful
United States
Over 1 year using the app
September 25, 2017

Shipping Easy as been a great addition to our store, www.manemanagement.com. Our customers love the app even though they have no idea of the inner workings. It just works seamlessly with our store!

Mane Management Lifesyle
United States
Over 1 year using the app
Edited April 19, 2022

Been using SE for about 3 years. We'll never go back to the old ways of shipping fulfillment. Helpful staff. Highly recommended.

Legendary USA
United States
Over 1 year using the app
January 27, 2020

Really love the Shipping Easy app for managing our Shopify order shipments. It is easy to use when shipping multiple orders at once and I have tried a few different shipping options with this in mind. Shipping Easy is the only one that has all the features for bulk shipping that we need. I do wish they had a few more options with customizing the packing slips. We don't use them currently, but I am hopeful they will expand on that. I also would love to use their email marketing, but they have a few missing features there that we need and already use with Mailchimp. Hoping as the company grows, so will these additional features/add-ons and we will be able to use more of what they have to offer.

United Apparel Liquidators
United States
Over 1 year using the app
Edited October 14, 2019

Unmatched customer service! Super helpful articles. Every rep I've spoken to has been friendly and knowledgeable. (Emma helped us get SKUs up and running in no time, Evan was great with helping out with bundling SKUs properly) And the ShippingEasy website itself is simple to navigate and learn.

Left Coast Original
United States
Over 1 year using the app
January 18, 2022

Shippingeasy.com integration with Shopify works great. Everything works perfectly. I create all my labels from my different channels on Shippingeasy.com including Shopify. Customer service is also great and very responsive.

elwshop.com
United States
Over 1 year using the app