Reviews (592)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly reducing fulfillment time with automated label creation and InstantLabel for automatic printing. It efficiently processes orders across multiple channels like eBay and Shopify and offers cost savings by comparing carrier rates. The user-friendly interface includes inventory management and customizable packing slips. Continuous improvements and proactive customer service enhance the user experience, assisting with setup and troubleshooting.

Edited March 27, 2020

Tom (with customer service) was super patient and helpful! I wish all customer service representatives were like Tom!

North & Main Clothing Company
United States
Over 8 years using the app
April 1, 2020

We love Shippingeasy! They help us ship like a BIG business, even though we are small biz. They are continually making improvements to their product that allows us to ship even faster and save time & money.

The customer services if top-notch. We personally love the Chat option. The Chat employees are not only very knowledgeable, but they are also extremely helpful and willing to go the extra step to help you.

We feel like the pricing we get for shipping is the best we can find anywhere.

Give them a try! You'll thank yourself.

s/o to Melody! Thank you!

Heartman
United States
Over 8 years using the app
February 14, 2020

We use this app to print labels and ship out all of our orders. I was trying to connect a second warehouse and Jordan was extremely helpful!

Milk Snob
United States
About 8 years using the app
April 17, 2013

Shipping easy has worked great for us. The rates really are significantly lower if you go with one of the discount providers. Support has always been excellent. Responses are very fast and helpful.

Breakaway Fashions
United States
About 8 years using the app
Edited March 16, 2017

This app is truly amazing. It really saves time when creating your shipping labels and I love the way the tracking information streamlines back the orders. As with the other comments the customer service is amazing. Bailey was awesome. Really great app to have!!!

Shoelimitless
United States
About 8 years using the app
June 25, 2015

A life changer! This app has made shippping super stress free and easy. It is virtually flawless. It cut down the time of creating labels tremendously and more importantly, it has eliminated the errors that potentially happen when manually entering a label. If it weren't for shipping easy, I probably would have had to hire someone during busy times. A plus!

Melroso
United States
About 8 years using the app
July 29, 2013

I couldn't imagine our store functioning without this amazing app.

UOIONLINE.COM
United States
About 8 years using the app
Edited June 5, 2019

We have always had great customer service from Shipping Easy! I have always found them to be incredibly friendly and helpful! However, I recently had a snafu that I needed help with and Melody was amazing! Not only was she kind, but she walked me through every step making a difficult task so much easier! Thank you so much!

Hero Arts
United States
About 8 years using the app
July 3, 2014

I could not possibly be happier with this app-it has saved us so much time and money. Of all the apps we've tried this is by far my favorite! It has made shipping so much simpler for us.

Fleuriste Craft Supply
United States
Almost 8 years using the app
June 14, 2019

Great customer service. Very little wait time. We've used ShippingEasy for several years and have been able to do most everything needed through this app. It's easy to learn and has some great features including the inventory tracking. Definitely recommend!

Sackcloth & Ashes
United States
Almost 8 years using the app