ShippingEasy , 601 reviews

I'm not going to review the functionality or features of ShippingEasy because I think shipping apps in general are more or less the same.

What I'm going to review about, which is important to store owners especially during times of emergencies and frustration, is their service.

They have an INCREDIBLE customer service team. Very friendly, VERY HELPFUL. I feel like their service team truly cares about their customers, and that makes my experience with them far better than other competitors out there. Because when you need help, it will most likely be a critical issue and I trust that their team will be there for me 100% of the time.

I only wish they support international shipping shippers as we have warehousing in other countries as well.

Out of all the shipping companies I called, Shipping Easy are head and shoulders above the rest for prompt customer service. Instead of sitting on the phone listening to shrill and tinny muzak whilst waiting for them, you reach someone almost immediately. Website is user friendly and if you get stuck , they guide you on your way in no time. What a breath of fresh air they are. Pro active in solving issues and also so courteous. Love em.

This app helped streamline our shipping process exponentially. We sell on Amazon, Etsy, and Shopify and ShippingEasy integrates with all 3 platforms, which saves us a ton of time and money. Plus, their staff is always friendly and very helpful.

Tom, the customer success adviser has been very helpful! He noticed that we've been having trouble receiving exported CSV files and took the time to look into why that has been an issue. He provided GREAT customer service. A++ and two thumbs up!

Shipping easy has been a terrific app. We have five different stores and we ship using the USPS, UPS, and FedEx. Shipping easy enables us to quickly find the best price for each package. The customer support is also terrific. I highly recommend them for any small business online store.

ShippingEasy has worked very well for us! We really enjoy using it once we got all the specifics figured out, we actually never used USPS before this and only used UPS we are saving us and our customers so much money by having the ability to use both though.

We use a Zebra Thermal Printer with shipping easy to print the labels and it works flawlessly we only had one small problem with a odd sized shipping box, and i contacted support about it. She promised to follow up with me, and get back to me with a solution.. which she did!

So they are reliable, the support is helpful and they follow through on what they say they will do. Our service department has gotten fast at using this tool!

Works well, easy to use and learn, and very simple to organize the variousstores we ship alongside. Also Melody is cool.

Tried a bunch of these mailing/shipping apps - some struggled to connect with Shopify, some struggled to make it to the 21st century and be Mac compatible, some bait and switched with fees - this is by far the simplest, most intuitive, and cost effective of the bunch! Has all the functionality needed to make a very tedious process, very quick and easy. Can't recommend this highly enough. Essential app!

Thanks for making shipping so easy. Excellent customer support many thanks

Great chat service! Very helpful whenever I have any questions or run into any problems using this app.