Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

October 24, 2019

Tom, the customer success adviser has been very helpful! He noticed that we've been having trouble receiving exported CSV files and took the time to look into why that has been an issue. He provided GREAT customer service. A++ and two thumbs up!

TeaSource
United States
About 4 years using the app
November 25, 2019

Shipping easy has been a terrific app. We have five different stores and we ship using the USPS, UPS, and FedEx. Shipping easy enables us to quickly find the best price for each package. The customer support is also terrific. I highly recommend them for any small business online store.

Robinson Books
United States
Almost 4 years using the app
June 3, 2015

ShippingEasy has worked very well for us! We really enjoy using it once we got all the specifics figured out, we actually never used USPS before this and only used UPS we are saving us and our customers so much money by having the ability to use both though.

We use a Zebra Thermal Printer with shipping easy to print the labels and it works flawlessly we only had one small problem with a odd sized shipping box, and i contacted support about it. She promised to follow up with me, and get back to me with a solution.. which she did!

So they are reliable, the support is helpful and they follow through on what they say they will do. Our service department has gotten fast at using this tool!

Casita Travel Trailers
United States
Almost 4 years using the app
Edited October 1, 2019

Works well, easy to use and learn, and very simple to organize the variousstores we ship alongside. Also Melody is cool.

ratsmedical.com
United States
Almost 4 years using the app
February 27, 2014

Tried a bunch of these mailing/shipping apps - some struggled to connect with Shopify, some struggled to make it to the 21st century and be Mac compatible, some bait and switched with fees - this is by far the simplest, most intuitive, and cost effective of the bunch! Has all the functionality needed to make a very tedious process, very quick and easy. Can't recommend this highly enough. Essential app!

Squarebar
United States
Almost 4 years using the app
March 24, 2017

Thanks for making shipping so easy. Excellent customer support many thanks

Heiress Gems
United States
Almost 4 years using the app
October 1, 2019

Great chat service! Very helpful whenever I have any questions or run into any problems using this app.

Mermaid Straw
United States
Almost 4 years using the app
January 27, 2022

This app helps speed up the printing, updating and shipping process of our all orders by an amazing amount. I don't want to even think of the manual workload we would have if it weren't for Shipping Easy. It takes thousands of our orders and very easily separates them into categories and allows to batch process/ship them all out in a quick and clean manner. I can't recommend something like this enough.

V-MODA US
United States
Almost 4 years using the app
June 20, 2018

Excellent, Excellent, Excellent! Thanks Emma! She was so quick to offer a solution and her assistance with my issues printing that I don't think I even fully explained the issue to her but she totally understood. I found that she was super eager to help resolve my issues. She was amazing.

Thanks again!

Vanityboxllc
United States
Almost 4 years using the app
October 19, 2018

Seamless shipping app to help get my 50+ orders out a day for my small business. Great customer service. Thanks, Matthew

Little Rabbit Wears
United States
Almost 4 years using the app