Reviews (602)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.
Refine
-
By rating
Integration with shopify and good rates for priority mail. Great customer service as well. Ask for Matt. This is a great shipping solution.
Very easy to personalize for shop needs. ShippingEasy support is knowledgable, responsive, and kind.
My Customer Service Rep was very helpful and knowledgeable. Knew just what to do to get our printer working again.
Thanks Bailey!
Gloria - Global Logistics Exchange, LLC
What an amazing company and an amazing app. It integrates so easily with Shopify it makes shipping so easy. (I guess that's how they came up with the name) Before ShippingEasy, all orders were placed manually. Each label was created in photoshop, printed, then taken to the post office, paid for and shipped out. Now we use ShippingEasy for our store CalmSupport.com and it's beyond simple. It automates everything from labels, to allowing our customers to choose which shipping option they want. It then emails the customers with tracking numbers and fulfills the order. I'd have to say it cuts down about 90% of the work. The best part? The shipping cost through ShippingEasy.com is about half of what I was paying at the post office! It's worth every penny!
We have been using ShippingEasy for a year now. We love it! It works great with Shopify and the ShippingEasy support is very helpful.
https://ellelain.com
We have worked with Shipping Easy for almost 2 years and we will never use anyone else. We used a different shipping management system before this one and there is NO comparison. Corey is AWESOME and has helped me numerous times because I am just an average Joe who has lots of questions! They never make me feel stupid and always answer my questions! Anytime we call their Customer Service line, we always get a live person and their customer service team is phenomenal! We LOVE working with this company and their awesome team! You will NOT be disappointed if you go with Shipping Easy! No sense in even trying anyone else. I did that for you already :)
Tiffany
I was trying to get the settings set up to stop sending out emails for tracking. Our packages had already been shipped by a fulfillment center. I still wanted access to the orders. I contacted online chat, Matthew helped me within 5 seconds figure out where to go, what to do and how to fix it back once I needed the emails for tracking to go back out again. Great job! and I love how knowledgeable Shipping easy customer service always is. Their customer service is top notch every time I contact them either via phone or via chat. They have helped me out of some binds more than once over the years! Great job!
Every time I have had call this company with any concerns or needing help they have exceeded my expectations. Today I called & spoke to Jeff. I needed help with finding a better plan for my business needs but didn't want to cancel my subscription because I love the way it integrates with my Shopify store. He was so helpful & it was so quick to figure out. They help you & they are quick about it. Love that! I can go on with the million other things I need to do for the day & now I feel better about my business.
Shipping easy has been a pleasure so far. It allows us to ship with easy. We can compare prices from different carriers in a simple single window. It also gives us the chance to do marketing as well. We can email customers coupons if they sign up for email alerts. We can send reminders to shop again if customers haven't visited us in a while. We can send automated emails for customers after making a purchase with a coupon included to come back and shop again. The best part of it all is their customer service. They have a U.S based phone number with English speaking customer service reps that will answer all of your questions. If you don't like to talk on the phone they also offer chat assistance and the good ol' email if you're feeling brave.
Thank you Shippingeasy Team.
We've been using Shipping Easy for some time now and we have been very happy with their service. Every time I call, I receive top notch service. They are an excellent company and I am very pleased with their app. Tori did an amazing job on our last call. Thank you.