ShippingEasy , 601 reviews

I was trying to get the settings set up to stop sending out emails for tracking. Our packages had already been shipped by a fulfillment center. I still wanted access to the orders. I contacted online chat, Matthew helped me within 5 seconds figure out where to go, what to do and how to fix it back once I needed the emails for tracking to go back out again. Great job! and I love how knowledgeable Shipping easy customer service always is. Their customer service is top notch every time I contact them either via phone or via chat. They have helped me out of some binds more than once over the years! Great job!

Every time I have had call this company with any concerns or needing help they have exceeded my expectations. Today I called & spoke to Jeff. I needed help with finding a better plan for my business needs but didn't want to cancel my subscription because I love the way it integrates with my Shopify store. He was so helpful & it was so quick to figure out. They help you & they are quick about it. Love that! I can go on with the million other things I need to do for the day & now I feel better about my business.

We've been using Shipping Easy for some time now and we have been very happy with their service. Every time I call, I receive top notch service. They are an excellent company and I am very pleased with their app. Tori did an amazing job on our last call. Thank you.

I’ve been using shipping easy since 2015, when I first started my store. I’ve never had any problems with it and any time I did have questions, their customer service was super easy to contact and were always helpful. The main reason I’m writing this review is because I needed help with some change in info and Jordon was able to help me in less than 2 minutes. He was awesome and helped me with exactly what I needed — very knowledgeable. So, I would highly recommend and HAVE recommended shipping easy to everyone and anyone who needs a reliable shipping middle man!

Melody at ShippingEasy helped me solve a very pressing issue swiftly and with excellent communication. Definitely would recommend the service to anyone in the e-commerce world.

Love it. Especially love the chat support option. Everything is pretty user friendly, so I don't have many issues, but any time something is unclear, I get a fast detailed response via chat. Thanks for making my life easier.

We have used shipping easy for about 3 years and it makes printing orders so much easier than doing each order manually on the shippers website. (what we used to do) There is all types of filters, rules, category's that can be set up to make things super "easy". The Customer Service help is always awesome, including my resent encounter with Tori. They are always improving things to make everything work for everyone. My new request would be to have it always show the cheapest shipping rate from the different carrier options, which Tori said is in the works to be made. I hope to continue to always use ShippingEasy since it is so "easy" to use.

Hands down my favorite shipping app (and we've used a few over the last five years). Really easy to use and very intuitive. We've been using it now for several weeks and have yet to encounter a problem. Thanks for a great product that does it all!

I'm not going to review the functionality or features of ShippingEasy because I think shipping apps in general are more or less the same.

What I'm going to review about, which is important to store owners especially during times of emergencies and frustration, is their service.

They have an INCREDIBLE customer service team. Very friendly, VERY HELPFUL. I feel like their service team truly cares about their customers, and that makes my experience with them far better than other competitors out there. Because when you need help, it will most likely be a critical issue and I trust that their team will be there for me 100% of the time.

I only wish they support international shipping shippers as we have warehousing in other countries as well.

Out of all the shipping companies I called, Shipping Easy are head and shoulders above the rest for prompt customer service. Instead of sitting on the phone listening to shrill and tinny muzak whilst waiting for them, you reach someone almost immediately. Website is user friendly and if you get stuck , they guide you on your way in no time. What a breath of fresh air they are. Pro active in solving issues and also so courteous. Love em.