ShippingEasy , 601 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.
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We have always had great customer service from Shipping Easy! I have always found them to be incredibly friendly and helpful! However, I recently had a snafu that I needed help with and Melody was amazing! Not only was she kind, but she walked me through every step making a difficult task so much easier! Thank you so much!
We're glad we went with ShippingEasy for our shipping needs. The integration with Shopify works very well, with tracking codes and order statuses being seemlessly updated between the two. The only gripe I have is that it's annoying to have to always "refill" the account balance. Maybe in the future they can add settings to allow auto-deduction from a credit card so we don't get always get nagged to manually add new balance for shipping costs. Their support staff is always extremely helpful, and quick to respond. Highly recommend this app.
We've used ShippingEasy for about 3 years and they are wonderful. They have quick response when you have issues. We when first started using them they showed us how to sort so our labels would print in the same order as our Packing Slips. We have multiple Stores across multiple Platforms and I can ship them all through one place. Can't recommend them enough!
They are the best we have used. We have tried multiple shipping interfaces and ShippingEasy has been the easiest to work with. They listen to their customers and make necessary changes/tweaks on the fly with there team if needed. Great customer service and support which is always nice, very quick answers!!!
Extremely easy to use overall, very user friendly.
Best app we use. Saved us so much time and money. Thanks!
I really like using the ShippingEasy app. It's great to have all of our orders from all marketplaces in one spot. I also really appreciate the great support from everyone at ShippingEasy. They have a nice chat feature so you don't have to call in if you prefer the online chat and it works really great. Any time I've had an issue and had to contact the support team, they have been super prompt, friendly and helpful. Today, Melody assisted me with a confusing issue and she made the whole experience very smooth and easy. I feel confident that if I have any issues, ShippingEasy will be able to help, which really helps me to feel confident in their service.
Edit: The customer service is still great! Today I was promptly assisted by Josh and he was as helpful as the previous customer service reps that I contacted. The helpful people at ShippingEasy are one of the best parts of the system!
Its by far the best app for my business. My business runs smooth. It handles all of my shipping needs. Any time i needed help, they respond right away.
Love it!!
Does the job well. Creates a history of your shipments if you need to reference them in the future. Also, easy to void and recreate shipments. Imports from Shopify seemlessly. Great customer support. Shout out to Jose for helping us out!
The best shipping app we've tried thus far.
Tom helped me today and walked me through everything and was patient and answered all of my questions and concerns and even gave me a few pointers! Awesome service!