Reviews (602)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.

September 23, 2019

We've used ShippingEasy for about 3 years and they are wonderful. They have quick response when you have issues. We when first started using them they showed us how to sort so our labels would print in the same order as our Packing Slips. We have multiple Stores across multiple Platforms and I can ship them all through one place. Can't recommend them enough!

Pixie Paper Store
United States
Over 2 years using the app
June 2, 2016

They are the best we have used. We have tried multiple shipping interfaces and ShippingEasy has been the easiest to work with. They listen to their customers and make necessary changes/tweaks on the fly with there team if needed. Great customer service and support which is always nice, very quick answers!!!

Extremely easy to use overall, very user friendly.

Youngandrecklessdev
United States
Over 2 years using the app
November 21, 2014

Best app we use. Saved us so much time and money. Thanks!

Season with Spice - Asian Spice Shop
United States
Over 2 years using the app
Edited October 3, 2018

I really like using the ShippingEasy app. It's great to have all of our orders from all marketplaces in one spot. I also really appreciate the great support from everyone at ShippingEasy. They have a nice chat feature so you don't have to call in if you prefer the online chat and it works really great. Any time I've had an issue and had to contact the support team, they have been super prompt, friendly and helpful. Today, Melody assisted me with a confusing issue and she made the whole experience very smooth and easy. I feel confident that if I have any issues, ShippingEasy will be able to help, which really helps me to feel confident in their service.
Edit: The customer service is still great! Today I was promptly assisted by Josh and he was as helpful as the previous customer service reps that I contacted. The helpful people at ShippingEasy are one of the best parts of the system!

Westin Works
United States
Over 2 years using the app
August 28, 2014

Its by far the best app for my business. My business runs smooth. It handles all of my shipping needs. Any time i needed help, they respond right away.

Love it!!

Izzy & Lizzys Boutique
United States
Over 2 years using the app
Edited January 10, 2020

Does the job well. Creates a history of your shipments if you need to reference them in the future. Also, easy to void and recreate shipments. Imports from Shopify seemlessly. Great customer support. Shout out to Jose for helping us out!

Pacific Northwest Gifts
United States
Over 2 years using the app
January 11, 2017

The best shipping app we've tried thus far.

Texasbeautysupplies
United States
Over 2 years using the app
July 8, 2019

Tom helped me today and walked me through everything and was patient and answered all of my questions and concerns and even gave me a few pointers! Awesome service!

herperfectshape.com
United States
Over 2 years using the app
February 6, 2014

As a brand new user, just downloaded app yesterday, I have found it to be very intuitive and easy to use. Great customer service - received a welcome phone call this morning out of the blue to answer any questions I had and walk me through the platform. So far, really happy with this app!

KORE WEAR
United States
Over 2 years using the app
Edited January 19, 2019

ShippingEasy is a great app for keeping track of all your shipping on multiple channels. I used it for my website, eBay and Etsy and it always did well. I really like the ability to print out multiple packing slips and labels at one time. And the postage pricing seems the same as other apps.
I also used their inventory app (which is $9 extra) and liked it. The inventory part does need a few improvements (just seems like it takes too many steps on some processes, and it didn't import the UPCs). it is a new addition to their main app which is the shipping, but they're definitely doing well with it.
Overall, I would recommend this app if you're looking for an app to manage your shipping from several different channels. And really, if you're selling on multiple channels, you really need to invest in some program to help you keep up on everything.
The only reason I switched to a different app is that I'm currently needing something that also handles listing on multiple channels as well as more in-depth inventory management. But I would definitely consider using ShippingEasy again if my needs change.

Nevermore Costumes
United States
Over 2 years using the app