Reviews (592)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly reducing fulfillment time with automated label creation and InstantLabel for automatic printing. It efficiently processes orders across multiple channels like eBay and Shopify and offers cost savings by comparing carrier rates. The user-friendly interface includes inventory management and customizable packing slips. Continuous improvements and proactive customer service enhance the user experience, assisting with setup and troubleshooting.

October 13, 2017

Shipping easy has been a great help to us. When I first signed up with them, I was worried they are just another company which wants to do the absolute minimal except in advertisement. But I was wrong. They helped me to set up everything and fully automate my shipping processes.

Now, I have been with them for a couple of years. Every time, I had an issue they were here to help me. Today, I had ...

Healthylivingca
United States
About 2 months using the app
January 23, 2020

excellent customer service. I used the chat function and had several rookie questions. Jose was very patient with me and helped me through. I feel much more confident now!

Darla Dietrich
United States
About 2 months using the app
March 9, 2016

I came from using Stamps.com and although there are some differences that I miss from stamps.com, the customer service has been outstanding in training me in the ways of shipping easy. After my free 1 hour of training that is offered for new members, I knew my way around to get going on fulfilling my orders. Whenever I've had an issue or question I'm able to reach the customer service team easily ...

Msvarietystore
United States
About 2 months using the app
November 23, 2016

ShippingEasy is easy to use and nicely integrated with my Shopify based store. But all users of every app need help at times, and ShippingEasy delivers outstanding support - every time!

Flanabags 2
United States
About 2 months using the app
Edited September 17, 2018

This APP has been AMAZING. First of all, it works great and it isn't hard to learn all the tricks. The customer service has always been outstanding and very helpful. We are saving hundreds of dollars a month using this app for our shipping.

Kitchen Power Pop Ups
United States
About 2 months using the app
March 8, 2018

This app has been a lifesaver for me! It really speeds up the shipping process and their customer service is top notch! Bailey has worked with me in getting everything set up and has been a HUGE help! If I ever have a question or concern I simply chat or call in and they are right on it. I definitely recommend this app!

Beautifulphotoprops
United States
About 1 month using the app
August 21, 2019

We've been using ShippingEasy since early 2016 for USPS shipping for a few of our businesses. Like any new account, you have to go through and get it all setup correctly. Once you're up and running, you can literally have a label printed in about 3 clicks and 3 seconds when the orders sync with your stores. The whole site works great, it's easy to use, and the functionality is well documented so ...

derbecca
United States
About 1 month using the app
September 19, 2019

Fantastic customer support. Highly recommended app - a must have if you are selling on multiple marketplaces.

ganserscientific
United States
About 1 month using the app
August 10, 2016

So far we are loving Shipping Easy. We ship about 500 packages per month, mostly USPS. Its easy to use and we can print packing slips and labels for all the orders on a given day with a few clicks. It will learn rules that will speed up daily shipping. The customer service is top notch- a real live person answers the phone when you call - and they actually know their stuff. (unlike most of the " ...

Orange Screw
United States
About 1 month using the app
July 14, 2015

I wasn't going to write a review but this app really put me whole in my wallet! I am completely disappointed. First off, all my orders didn't properly sync I had to manually input nearly ALL orders. Second, i didn't save a single dime! Shipping prices on this app were nearly 75% HIGHER than the app i used prior on top of that if you want to "save" on shipping you have to pay a monthly fee to ...

Gummymunchies
United States
About 1 month using the app