ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.

Edited June 17, 2021

Bad experience they charge you from 0 to the second plan without have orders and they dont reimburse you, neither the money you paid in advance to USPS through them!

Zayra Mo
United States
8 months using the app
November 19, 2019

New to ShippingEasy but have been so impressed with the customer service! They've walked me through several things step-by-step and have been so helpful along the way!

Sew Much Crafting
United States
11 days using the app
November 1, 2019

We are new to Shipping Easy and are getting used to a whole different way of doing things. Obviously, we have a lot of questions. The customer service chat option is a wonderful tool. The customer service advisers are extremely helpful and patient. They have been able to walk me through the solution to each problem step by step, which has been greatly appreciated!

Candy Kitchen Shoppes
United States
11 days using the app
April 21, 2015

I'm sorry I didn't find ShippingEasy earlier! They have made our lives so much easier! Saves a ton of time and easy to set up and use. I highly recommend it anyone who ships product, online OR offline.

Cadence Insoles
United States
10 days using the app
Edited August 16, 2018

Sarah was by far the most knowledgeable and the best customer service experience I have ever had. She was very patient with me and explained herself so well that it made the experience enjoyable and very easy to set up my account. I had other options to go with as far as picking my platform and the fact that Sarah was so awesome sealed the deal for me on going with ShippingEasy.

Nevin Jenkins,
Creative Concepts NCJ LLC

Srirachastix
United States
10 days using the app
August 31, 2016

ShippingEasy is awesome! The customer service is even better, especially because of the chat option. It is slightly complicated to learn, but once you understand it and have your routine down, its a very well made, efficient shipping program.

Retrogression
United States
9 months using the app
April 1, 2019

It's a decently integrated app, but they try to implement too many features and don't do the basics well. Their rudimentary paste and parse address for a quick shipment fails horribly with even the simplest addresses. I've reported this issue several times and still no update after 6 months. A first year programmer could implement this feature more reliably! I would find something better for my complete business shipping solution.

HYPOXIC
United States
10 months using the app
April 30, 2020

I rarely leave reviews by the way... So, about ShippingEasy, great app, I'm impressed by how helpful their staff members are, Sarah and Brad have been very patient. This app is a time saver, I love the fact you can print the SKUs on the bottom of the label, that helps a lot for picking during shipment. Great features, robust stability. A+ for my experience.

PeekOfUnique
United States
9 days using the app
August 5, 2016

Excellent app. A must have if you sell on your own website & other marketplaces. Makes life so much easier. I have been using this since February 2016. Integration with the multiple stores I sell on is great. New features have been added.
Easy to use and saves money.

Style N Craft
United States
7 months using the app
May 9, 2018

This works so well, and was an excellent way to move away from Filemaker.

I'm not the most software savvy person out there, and every time I get confused, or need help, they are always happy to do so, and take time with me and are very patient, until I am up and running.

Great customer service, and product.

Healthyhomefilters
United States
7 days using the app