Reviews (602)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation features that streamline fulfillment processes, saving time and reducing manual tasks. They appreciate the cost savings on shipping and faster processing that enhances customer satisfaction. The app supports automated label creation, order syncing with Shopify, and integrates with multiple marketplaces like eBay, Amazon, and Walmart. Its inventory management tools are also noted for their ease of use. The app's performance is consistently praised for its reliability and speed in handling shipping tasks, with updates that show a commitment to improvement based on merchant feedback. The user-friendly interface is highlighted for simplifying setup and integration. Customer service is a standout, with merchants experiencing proactive, knowledgeable, and friendly support through phone, chat, and email. Merchants recognize the app as an effective and efficient solution for optimizing shipping operations.
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Shipping Easy was a perfect service for many months, then in the last 4 weeks they seem to have fallen apart. After an overnight "update" our templates were corrupted, our logo was distorted, some information went missing from out packing lists, and every time they try to fix it something else goes wrong. It's been buggy for 4 weeks now, and even with repeated calls and hours on the phone with their support people, they can't seem to fix the system. Lately they have been failing to update our Shopify store when orders ship, and on the packing lists we see "Liquid Error: wrong number of arguments (1 for 2)" which is ridiculous. We're getting ready to swtich...we can't put up with this anymore.
Bad experience they charge you from 0 to the second plan without have orders and they dont reimburse you, neither the money you paid in advance to USPS through them!
New to ShippingEasy but have been so impressed with the customer service! They've walked me through several things step-by-step and have been so helpful along the way!
We are new to Shipping Easy and are getting used to a whole different way of doing things. Obviously, we have a lot of questions. The customer service chat option is a wonderful tool. The customer service advisers are extremely helpful and patient. They have been able to walk me through the solution to each problem step by step, which has been greatly appreciated!
I'm sorry I didn't find ShippingEasy earlier! They have made our lives so much easier! Saves a ton of time and easy to set up and use. I highly recommend it anyone who ships product, online OR offline.
Sarah was by far the most knowledgeable and the best customer service experience I have ever had. She was very patient with me and explained herself so well that it made the experience enjoyable and very easy to set up my account. I had other options to go with as far as picking my platform and the fact that Sarah was so awesome sealed the deal for me on going with ShippingEasy.
Nevin Jenkins,
Creative Concepts NCJ LLC
ShippingEasy is awesome! The customer service is even better, especially because of the chat option. It is slightly complicated to learn, but once you understand it and have your routine down, its a very well made, efficient shipping program.
It's a decently integrated app, but they try to implement too many features and don't do the basics well. Their rudimentary paste and parse address for a quick shipment fails horribly with even the simplest addresses. I've reported this issue several times and still no update after 6 months. A first year programmer could implement this feature more reliably! I would find something better for my complete business shipping solution.
I rarely leave reviews by the way... So, about ShippingEasy, great app, I'm impressed by how helpful their staff members are, Sarah and Brad have been very patient. This app is a time saver, I love the fact you can print the SKUs on the bottom of the label, that helps a lot for picking during shipment. Great features, robust stability. A+ for my experience.
Excellent app. A must have if you sell on your own website & other marketplaces. Makes life so much easier. I have been using this since February 2016. Integration with the multiple stores I sell on is great. New features have been added.
Easy to use and saves money.