ShippingEasy , 601 reviews

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage orders from multiple channels like Shopify, Amazon, eBay, and Etsy. They value its automation features, including automatic label creation and order fulfillment, which save time and costs. The app's variety of shipping options and automatic tracking updates enhance the customer experience. Additional features like inventory management and customer marketing are also praised. Merchants commend the customer service for quick and proactive support. However, some merchants have reported issues with syncing and accurate postage calculation for multiple stores.

January 29, 2020

ShippingEasy was quick to set up and easy to integrate with Shopify. It also connects with Amazon, eBay, and Walmart, and we have another connector that allows it to sync shipping information with QuickBooks, too. There were some issues getting the Shopify sync to work consistently, but they appear to have been fixed now. Support is always quick to respond and generally have the answers we need about why an order didn't sync, what we can do to solve a problem, etc.

There are some reports that are helpful in addition to what Shopify offers, though I wish I could get more detail and more customization of the reports. You can schedule reports to run automatically, which is an improvement over Shopify, as well. We are using ShippingEasy to track inventory, make adjustments, and update Shopify inventory levels, which is fairly simple to do. It will allow you to create bundled items, indicating how many of which items go into each bundle. Then inventory of each item is updated when orders come over and are fulfilled.

BLUESPRING
United States
3 months using the app
August 2, 2018

Been using this app for a couple of days and It's already paid for itself! Having several options of shipping at your fingertips is amazing. The customer service was some of the best I've ever experienced with any product. They reached out to me to make sure I knew what I was doing (in a good way). Then had two follow-up calls scheduled to makes sure all of my questions were answered. Isabel Ruvalcaba and Sarah Weiss were outstanding to work with. Nothing but good things to say about this app or their customer service.

Ptsctb
United States
3 days using the app
March 23, 2018

So far, everything has been smooth! The app speeds up our fulfillment process and saves us money. Plus the all-star customer service team is just a call away to talk me through the process and fix any user errors I am experiencing, shout out to Bailey! 10/10 recommend.

The Lazarus Initiative
United States
3 days using the app
October 5, 2016

I wanted to try this app out so I could batch print multiple shipping labels. It wasn't 100% intuitive for me at first, but I managed to figure it out. It's probably way more robust than what I need. I'd like to see a photo of my product when I pack the orders, but I wasn't able to figure out how to do that. I tried uploading a CSV file of my products, but I had lots of errors. I would also prefer to use the email templates I already have setup in Shopify instead of creating new ones in this App. If I just have 1 or 2 orders to process, I just use Shopify for shipping labels since it's easier. But if I have more, I will use Shipping Easy for the ease of batch labels.

Canningcrafts
United States
3 months using the app
September 5, 2017

ok GOTTA LOVE SHIPPINGEASY - We launched launched last Thursday- and had been with another app (ship station uughhh) for weeks prior to our launch and guess what nothing worked! And No Human contacted us back to help us when everything failed after launch....actually they still havent called back ( 5 days). Now hres the Great News - we got ShippingEasy and CORY a real person made sure that everything was working perfect. THANK YOU CORY! We will stay with the app that works well AND has human contact - because that shows they care and realize that we are people not just app purchasers.

Demo Auntlyns
United States
3 days using the app
January 18, 2017

this software is sooooooo confusing no one can use it. there are a million part to try to use it that won't work together. i have spent over 2 hours trying to send 5 packages is soo sad i am very displeased

Kusheclothing
United States
2 months using the app
November 11, 2014

Too bad it doesn't work for Canada based businesses looks like I have to have a US address to use this App.

Happy Spritz
United States
3 months using the app
February 26, 2015

ShippingEasy turned out not to be the right solution for us at this time, but they were incredibly helpful and honest with us while trying to figure things out. We fully intend to revisit their service once our shipping needs are a little more advanced.

The Twisted Monk
United States
2 days using the app
July 14, 2015

I wasn't going to write a review but this app really put me whole in my wallet! I am completely disappointed. First off, all my orders didn't properly sync I had to manually input nearly ALL orders. Second, i didn't save a single dime! Shipping prices on this app were nearly 75% HIGHER than the app i used prior on top of that if you want to "save" on shipping you have to pay a monthly fee to receive a shipping "discount" (app i used prior has absolutely no fees and far lower shipping prices, dramatically lower) the customer service/sales team were very kind and helpful but that's about it. From a business perspective this app did NOT save time nor money both of which are very important to any business owner. I'm extremely disappointed with this app. Money down the drain..

Gummymunchies
United States
About 1 month using the app
September 1, 2020

Yes yes yes yes yes yes! PERFECT. Not even joking. Thank you for this app! So happy. Software is easy to use and I couldn't be more happy.

LiveToPrep
United States
1 day using the app