Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

March 3, 2014

Really amazing customer service and support. Convenient app and looking forward to it getting better.

Blanc
United States
About 2 years using the app
October 8, 2020

I have used Shippo for a couple of years now and have only great things to say about their service. Imports from all my sales channels, cubic pricing on Priority Mail saves a bunch of money for shipping within 1000 miles. Offers shipping discount on virtually all carriers and is simple to use. Great customer service and doesn't cost a bunch like Ship Station. I have found over the years that most of the apps available are unneeded or are just a way to drain your wallet - Shippo is the exception - Saves You Money. My business relies on Shippo to do the job and add to the bottom line.

Easy Carry Mattress Carrier
United States
About 2 years using the app
July 7, 2021

Used this app to generate manifests for USPS, now use it for all shipping. Easy to use and less freezes than Shopify.

Munipals
United States
About 2 years using the app
January 20, 2015

I made it through Christmas sales season with FLYING COLORS. Thank you Shippo! You are affordable, and you made my life manageable!!!!!!

The Supah Market
United States
About 2 years using the app
September 7, 2016

I've only used it for USPS Priority Mail Flat Rate and it works like a dream.

Ionhearing
United States
About 2 years using the app
February 5, 2019

Very simple and easy to use. Great customer service! Any time I need anything, customer support responded within 24 hours. Recommend!

Drop Dee Guitars
United States
About 2 years using the app
November 16, 2017

I LOVE this app. I've been using it for over a year and it almost always works like a charm. I recently had a small glitch where my orders weren't syncing. The very helpful Rebekah helped me solve it quickly and now everything is back to normal. If you have a Shopify shop, you need this app to make shipping easy and efficient. Love it! Anne at Zinnia Folk Arts

Zinnia Folk Arts 2
United States
About 2 years using the app
June 23, 2016

What can we say about Shippo? We love it. Its super easy to use and setup and we love the little savings we get by using them. There are so many functions you can have Shippo do, such as send shipping emails to your customers. Easy to download and print your label. Makes everything flawless and easy. BAAM!

Ecohug Dog
United States
About 2 years using the app
October 4, 2014

I absolutely love this app. I am not sure how I functioned without it. It is super easy to use and the price is wonderful.

A Much Better Way
United States
Almost 2 years using the app
September 9, 2014

It's so easy to use! It integrates perfectly with Etsy too.

A Gier Design
United States
Almost 2 years using the app