Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

December 4, 2020

I love Shippo! Easy to use and good shipping rates. I especially like the ability to split orders into multiple packages. When I've run into trouble and not known how to do something I've just requested a call and they actually call me back within a few minutes. Great service.

Darla Dietrich
United States
Almost 2 years using the app
May 8, 2014

Well done Shippo! Love the app, super easy, no manual adding of shipping info, & far less expensive than comparable services. I'll defo keep using.

the littles
United States
Almost 2 years using the app
February 14, 2018

We reviewed a few different shipping apps and went with Shippo because it was very intuitive and suited our size and needs in terms of ease of use and price. I was worried that there was only email support as opposed to phone or chat, but their email support team has been amazing.

Discover Found
United States
Almost 2 years using the app
August 10, 2015

It works exactly as advertised!

Knutson99
United States
Almost 2 years using the app
July 10, 2016

Best shipping app ever. Incredibly easy to choose the most economical shipping rate & best prices around.

The Stripped Red Door
United States
Almost 2 years using the app
Edited July 9, 2018

Excellent customer service, very prompt response. I've been using Shippo for approximately 2 years & this app is amazing in so many ways, easy to create and print shipping labels.

Night Queen Ny
United States
Over 1 year using the app
February 19, 2016

One of the best apps we've installed for our store. Helps streamline the shipping process a ton!

Henrik Lewis
United States
Over 1 year using the app
July 29, 2014

Super easy to use! It was a super smooth transition from switching to my usual shipping process. I used Stamps.com and Paypal before Shippo. I loved that everything I like from those shipping options are under one app. I can print international labels, as well as my domestic labels easily, also love that I can compare prices.

One suggestion: I wish I could choose to pay for postage automatically with every label I make, instead of being charged in a lump sum.

Shop D&J
United States
Over 1 year using the app
May 11, 2016

Never seen a support that is so fast and accurate.

In21
Germany
Over 1 year using the app
December 22, 2015

The best and easiest shipping app we have ever used, easily integrates with Shopify and makes shipping domestic and international quick and simple! we recommend this app 100%

Bears Beard Products
United States
Over 1 year using the app