Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration, ease of use, and competitive shipping rates. They appreciate features like automatic order fulfillment, tracking updates, and customer notifications. The app's batch processing and shipping cost comparison across carriers are seen as major time and cost savers. It also supports international shipping, customs forms, and return labels that bill only when scanned. Its integration with various sales channels and carriers is another significant advantage. Many merchants consider it a cost-effective shipping solution.

June 27, 2014

This app has made shipping SO much easier and it's extremely easy to use. You can print packing lists as well as labels and the customer service is readily available and supportive. Great job, Shippo!

TORRAIN
United States
Over 1 year using the app
February 5, 2016

Shippo makes shipping so simple. Especially if you are shipping in Canada, the Canada Post app sucks and so does the site. Shippo is a savior for Canadian merchants.

The support is also top notch, Amanda was amazing!

Spearhead Life Supply
Canada
Over 1 year using the app
September 29, 2017

Excellent product. great support and it saves me a lot of time!

Treasure State Prospecting
United States
Over 1 year using the app
May 20, 2014

We just opened our store today and received our first order. We were both nervous and excited to fulfill it. Having the Shippo app was one of the best things we could have done for our start-up. It was so smooth and easy to use. Customer support has been hands on the entire way with support emails, but to be honest everything was so easy that we never had to contact them. We highly recommend this app!!!

Boutique Estella
United States
Over 1 year using the app
November 16, 2015

Even with Shopify's new shipping features - Shippo maintains a loyal customer because it offers a variety in shipping methods, is easy to use, and can add features such as resident address, required signature, tracking, return labels, email notifications and more - all in one full swoop. LOVE shippo.

Bloom Undergarments
United States
Over 1 year using the app
November 26, 2016

Awesome, a must have for business owners! Perfect integration with Shopify, we love it over at vlsvapor.com

Vls Vapor Llc
United States
Over 1 year using the app
December 7, 2017

AMAZING!!! SO MUCH BETTER THAN SHIPSTATION!!!!!!
I've been using shipstation with constant headaches - error messages, issues with the carrier integrations... I am so happy I took the time to make the switch!!! Could not recommend Shippo enough. It's such a refreshingly simple and intuitive interface. It has all the features and auto-filling you need to make the whole thing run smoothly. If there's one thing I'd change, it would be better ways to combine or split shipments - this is commonplace and the 'help articles' recommend workarounds, not real solutions.

Isle Paper
Canada
Over 1 year using the app
April 10, 2014

These guys have been so easy to work with and very helpful!!!! Today I had an issue dealing w/ my local post office and they were quick to help resolve the issue and find a solution!!!!

MaCandis Boutique
United States
Over 1 year using the app
December 9, 2015

we have used shipworks and ship station and we love shippo! So affordable and so easy to use. The only thing we would love is the ability to make a custom invoice :) Otherwise we are very happy with this app!!!

Babyfroufrou
United States
Over 1 year using the app
October 9, 2020

I have used Shippo for several months now and they are an integral part of my business operations. The app is smooth, provides an array of discount carrier prices, and is very easy to use. Their customer service is great and they are open to improvement. I wouldn't pick a different shipping app!

RacketAid
United States
Over 1 year using the app