Reviews (552)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that ensures easy installation and seamless Shopify integration, automating the shipping process and reducing manual data entry. They highlight its cost-effectiveness due to competitive shipping rates and low per-label fees, along with a variety of shipping options that increase flexibility. The customer support is also praised for being prompt and effective, available through email and in-app chat, helping merchants focus more on other business areas by simplifying logistics.

November 16, 2015

Even with Shopify's new shipping features - Shippo maintains a loyal customer because it offers a variety in shipping methods, is easy to use, and can add features such as resident address, required signature, tracking, return labels, email notifications and more - all in one full swoop. LOVE shippo.

Bloom Undergarments
United States
Over 1 year using the app
November 26, 2016

Awesome, a must have for business owners! Perfect integration with Shopify, we love it over at vlsvapor.com

Vls Vapor Llc
United States
Over 1 year using the app
December 7, 2017

AMAZING!!! SO MUCH BETTER THAN SHIPSTATION!!!!!!
I've been using shipstation with constant headaches - error messages, issues with the carrier integrations... I am so happy I took the time to make the switch!!! Could not recommend Shippo enough. It's such a refreshingly simple and intuitive interface. It has all the features and auto-filling you need to make the whole thing run smoothly. If there's one thing I'd change, it would be better ways to combine or split shipments - this is commonplace and the 'help articles' recommend workarounds, not real solutions.

Isle Paper
Canada
Over 1 year using the app
April 10, 2014

These guys have been so easy to work with and very helpful!!!! Today I had an issue dealing w/ my local post office and they were quick to help resolve the issue and find a solution!!!!

MaCandis Boutique
United States
Over 1 year using the app
December 9, 2015

we have used shipworks and ship station and we love shippo! So affordable and so easy to use. The only thing we would love is the ability to make a custom invoice :) Otherwise we are very happy with this app!!!

Babyfroufrou
United States
Over 1 year using the app
October 9, 2020

I have used Shippo for several months now and they are an integral part of my business operations. The app is smooth, provides an array of discount carrier prices, and is very easy to use. Their customer service is great and they are open to improvement. I wouldn't pick a different shipping app!

RacketAid
United States
Over 1 year using the app
March 3, 2017

I have been using Shippo for years and love them. Adding this app is a must and will help you save money on shipping cost compared to using the normal Shopify shipping (basic stores). Shopify gives you a shipping discount based on your store level. If you have a basic store, Shippo is cheaper than the basic store shipping prices for USPS.

Hydrocreations
United States
Over 1 year using the app
April 21, 2015

Great way to get lower shipping rates on USPS Priority Mail and DHL Express. This app is also lighting fast when needing to print shipping labels in a hurry.

Magpul CTR Stock
United States
Over 1 year using the app
January 31, 2015

Shippo has made our job a whole lot easier. We switched from PayPal shipping which constantly had issues with generating USPS labels. We love Shippo. All the features we need are available. It syncs our order shipping information and triggers the fulfillment email to be sent to customers automatically when the shipping label is generated. We have had great customer service as well -- with the company touching base with us, proactively, to ensure we are having a great experience. Keep up the good work Shippo team!

Cookbook Village
United States
Over 1 year using the app
October 19, 2016

very useful and connects with ur discount account

Shopvacio
Canada
Over 1 year using the app