Reviews (754)

Overall rating
3.7
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 26% of ratings are 1 stars
July 4, 2023

My shopify orders were not getting pulled into Shiprocket and it seemed shopify had got disintegrated from Shiprocket. Yashika from Shiprocket technical team guided me thru the process to reinstate and it’s working now. She was efficient and very polite.

bellezacasa-in
India
About 1 year using the app
September 16, 2021

I am using Shiprocket since many times and is very happy with their support. They have been my logistics partner and My Account Manager (Vaishali Ji) helped in all issue if i face.

Somheera: The Essence of Fashion
India
About 1 year using the app
August 28, 2021

We have been using Shiprocket since the day we have started our store on Shopify. It is the best experience ever to book any shipment. It reduces the stress and hassle in maintaining the shipments. Highly recommend it all!

Innowin Furniture
India
About 1 year using the app
July 3, 2023

Thanks for providing best services.
Best Experience and Great Services

Thanks, Shiprocket
Ms. Yashika

Tanyx
India
About 1 year using the app
Edited August 10, 2023

YASHIKA TECHNICAL DEPARTMENT, GREAT APP FOR SHIPPING. PROVIDES GREAT SHIPPING PRICES AT VERY COMPETITIVE PRICE AND THE CUSTOMER IS GREAT PROVIDES QUICK SOLUTIONS ANS ARE FRIENDLY

URBANICE
India
About 1 year using the app
February 26, 2020

I am using shopify to schedule my Amazon & shopify orders since Feb2019 and I can tell you that this is one of the best shipping app available in India.
It has a very simple user interface yet a very powerful system. If you are delivering 800+ orders per month then you can get an exclusive account manager and it saves you a lot of time and energy.
Thank You Shiprocket Team

Hi Honey
India
About 1 year using the app
Shiprocket - Shipping in India replied February 26, 2020

Dear Honey,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Team Shiprocket

September 3, 2018

I'm using Shiprocket for the last 2 Months, and it has helped me to grow my business exponentially.
I really liked the rates offered,support provided.
Special thanks to Abhinav.

Indiamangemore
India
About 1 year using the app
August 17, 2021

Excellent Service. Reasonably priced and excellent support by my Key Account Manager Ashish Srivastava to ensure smooth running of the account. By far the best courier aggregator in India.

Excelsia
India
About 1 year using the app
Edited August 28, 2023

UPDATE:

2 years since we have been using shiprocket and the situation remains the same. Please avoid using such aggregators and its better to tie up with a direct courier partner, if you wish to have ANY access to real people and not bots. The KAM refuses to acknowledge any emails/ the average TAT for even acknowledging tickets is 4-5 days in a world where fast delivery is key! Lost packages never paid for. Pathetic experience.

We've faced quite a few issues with Shiprocket in a short span of 3 months.
1. The portal has process breakages due to which the shipment pick up requests dont reach the courier companies in time, causing delay in pickups and eventually cancellations.
2. NO POINT chatting on the engine they NEVER respond !
3. Email escalations only result in standard responses - looking into the matter and we've raised a ticket! 4. You will only receive a response once you've spent days chasing the actual courier partner and getting it resolved on your own!

Poochmate1
India
About 6 years using the app
April 27, 2023

There isn't any issues with integration with my store. It will be great to work with this courier service. thank you ayaan sir

BeClothy
India
About 1 year using the app