Shiprocket: eCommerce Shipping , 672 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They praise its features like order syncing, status synchronization, and daily email reporting for improving business operations. The customer service, particularly the technical team, is commended for their problem-solving skills. Merchants also value the app's automation capabilities that simplify shipping and order fulfillment. The delivery service and logistics are recommended for their reliability and efficiency, especially for Indian merchants.
Refine
-
By rating
App is ok-speed is bit slow. A/c. mgr Sarika n Priyanka is nice, assistive, polite, works on time..
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Shiprocket is helping us and Jitendra Sir is a very humble person. We really enjoyed the services by our manager. Thank you for your support Jitendra Sir
easy to use and my account manager vikash rawat solves problem quickly . i recommend to all new startups to use their services.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Best courier service providers with staff and professional services. Highly Recommended to others!!!
we have been associated with shiprocket from last 6 months and quite impressed with their panel and additional functions like NDR & weight dispute resolution, Our account is in Gold Tier & handled by Vishal Labh, Have discussed many queries with Mr Abhinav and got instant resolution. Keep up the good work.
Shiprocket offers really good service! Much better than any other delivery services in the industry. Keep up the good work guys!
UPDATE:
2 years since we have been using shiprocket and the situation remains the same. Please avoid using such aggregators and its better to tie up with a direct courier partner, if you wish to have ANY access to real people and not bots. The KAM refuses to acknowledge any emails/ the average TAT for even acknowledging tickets is 4-5 days in a world where fast delivery is key! Lost packages never paid for. Pathetic experience.
We've faced quite a few issues with Shiprocket in a short span of 3 months.
1. The portal has process breakages due to which the shipment pick up requests dont reach the courier companies in time, causing delay in pickups and eventually cancellations.
2. NO POINT chatting on the engine they NEVER respond !
3. Email escalations only result in standard responses - looking into the matter and we've raised a ticket! 4. You will only receive a response once you've spent days chasing the actual courier partner and getting it resolved on your own!
This is an Amazing app. It provide you with 100% control of your shipments. You can change your mind anytime regarding your shipment and you can edit, hold or cancel anytime. Best thing is low weight discrepancies ratio. I have tried many aggregator apps but i found Shiprocket to be the best of them all.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Good App , user friendly. Good Service and support. Best in class, One stop solution for ecom players.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
One of the most feature rich app for shipping in INDIA. Prices too are very economical. Support is great.