Reviews (930)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface, which streamline the order fulfillment process. They value the variety of courier options, efficient tracking system, and real-time updates that enhance customer communication. The responsive customer support and dedicated account managers are also highlighted. Additionally, its cost-effectiveness and reliable deliveries are noted as key factors in aiding the growth of e-commerce businesses.

Edited November 5, 2020

easy to use and my account manager vikash rawat solves problem quickly . i recommend to all new startups to use their services.

the tushta shop
India
About 1 year using the app
Shiprocket - Shipping in India replied May 28, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

June 22, 2019

we have been associated with shiprocket from last 6 months and quite impressed with their panel and additional functions like NDR & weight dispute resolution, Our account is in Gold Tier & handled by Vishal Labh, Have discussed many queries with Mr Abhinav and got instant resolution. Keep up the good work.

curvecart
India
About 1 year using the app
February 22, 2023

Best courier service providers with staff and professional services. Highly Recommended to others!!!

Triangle Stars
India
About 1 year using the app
Edited November 20, 2018

Shiprocket offers really good service! Much better than any other delivery services in the industry. Keep up the good work guys!

Prolixr
India
About 1 year using the app
July 28, 2023

Yashika kapoor from Technical department guided us very effectively and efficiently. Her dedication and expertise have been invaluable in solving complex technical challenges.With her around, the team's productivity and efficiency have soared. Beyond her technical prowess, she fosters a positive and inclusive work environment, making everyone feel valued and motivated. Her proactive approach and problem-solving skills have saved our time. Without a doubt, she is an indispensable asset to the team, and her contributions deserve recognition and praise.

Art Sparrow
India
About 1 year using the app
October 28, 2020

This is an Amazing app. It provide you with 100% control of your shipments. You can change your mind anytime regarding your shipment and you can edit, hold or cancel anytime. Best thing is low weight discrepancies ratio. I have tried many aggregator apps but i found Shiprocket to be the best of them all.

offerin.in
India
About 1 year using the app
Shiprocket - Shipping in India replied October 28, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

July 31, 2020

Good App , user friendly. Good Service and support. Best in class, One stop solution for ecom players.

Blak Natural Shampoo
India
About 1 year using the app
Shiprocket - Shipping in India replied August 1, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

June 30, 2020

We have been a customer with Shiprocket since 5 months and the service provided by my account manager Ayushi Gupta is commendable. She has helped us with all our queries seamlessly. She has always helped us in everyone issue that we face. All over shiprocket's response to queries , the website and app interface are all very user friendly and good. Would definitely recommend shiprocket to anyone who is looking for shipping facility for their business.

varikafashion
India
About 1 year using the app
Shiprocket - Shipping in India replied June 30, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

March 4, 2023

One of the most feature rich app for shipping in INDIA. Prices too are very economical. Support is great.

teeshut.in
India
About 1 year using the app
March 1, 2023

The services and interface are good, but sometimes the shipments get delayed and the trackings are not updated. the customer service is good and very polite and always ready to help.

TUCK-IN-JUTTI
India
About 1 year using the app