Reviews (937)

Overall rating
4.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 21% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface, which streamline the order fulfillment process. They value the variety of courier options, efficient tracking system, and real-time updates that enhance customer communication. The responsive customer support and dedicated account managers are also highlighted. Additionally, its cost-effectiveness and reliable deliveries are noted as key factors in aiding the growth of e-commerce businesses.

September 17, 2023

One of the best delivery apps I have used. The customer service is so speedy and reliable. I had an issue syncing orders and Palak guided me through it very well.
Highly Recommend!

reapofficial
India
Over 1 year using the app
March 25, 2022

We've been using shiprocket for over 2 years now.
Their service is prompt and their dashboard is quite informative and easy to learn.
Karan, our Key Account Manager has been extremely helpful to resolve any issues that we face with our deliveries. Highly recommended.

VS Mani & Co.
India
Over 1 year using the app
May 14, 2020

Shiprocket has been easy to use the user interface is excellent. Support has always been extremely responsive. Especially our account manager Sanjeev he is there to help us anytime. Thank you

1Balance India
India
Over 1 year using the app
Shiprocket - Shipping in India replied May 16, 2020

Dear Customer,

We thank you for taking the time to write us your feedback. We will continue to serve you better.

Team Shiprocket

September 2, 2021

This app and the company have made my business life easy. One stop solution for shipment. I will recommend to all.

Affordly India
India
Over 1 year using the app
April 18, 2022

Thank you Jitendra ji for helping us raise this account and start with you guys. Will surely look forwarD for the assistance

Bling My Closet
India
About 1 year using the app
February 22, 2023

Integration is easy, beneficial for Shopify, and a good experience. Easily syncing orders and automatic status updates

FASHION COLOUR
India
About 1 year using the app
November 18, 2021

An amazing user-friendly app and it is really helpful in managing logistics for our daily D2C dispatches.

byPureNaturals
India
About 1 year using the app
November 18, 2021

best app ever . hassle free shipping all days it helped me to deliver on time.
customer support is also helpful.

Pro Kaart
India
About 1 year using the app
July 4, 2023

My shopify orders were not getting pulled into Shiprocket and it seemed shopify had got disintegrated from Shiprocket. Yashika from Shiprocket technical team guided me thru the process to reinstate and it’s working now. She was efficient and very polite.

bellezacasa-in
India
About 1 year using the app
September 16, 2021

I am using Shiprocket since many times and is very happy with their support. They have been my logistics partner and My Account Manager (Vaishali Ji) helped in all issue if i face.

Somheera: The Essence of Fashion
India
About 1 year using the app