Reviews (738)

Overall rating
3.6
Counts per rating level
  • 61% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 27% of ratings are 1 stars
June 26, 2020

We are using shiprocket for orders & we are satisfied with their services. Also Mr. Gurjot Singh (Shiprocket) is very helpful to resolve any issue. We Like this app.

NEXT CARE INDIA
India
Almost 3 years using the app
Shiprocket - Shipping in India replied June 27, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

March 9, 2023

It lacks feature where it automatically fills shipment AWB number in shopify once courier partner is selected.

Marcoware
India
11 months using the app
Shiprocket - Shipping in India replied March 9, 2023

Hi, thank you for your valuable time during the conversation over the call. We hope your concern has been addressed over the call. Please feel free to mail us at escalation@shiprocket.com for further assistance. - Team Shiprocket.

February 18, 2023

FRAUD COMPANY !! BEWARE !! WHEN I HAD FRAUD return in RTO. They refuse to investigate. When I have lost parcel they refuse to investigate. they keep making excuses to not investigate.

Svelte Couture
India
11 months using the app
Shiprocket - Shipping in India replied February 20, 2023

Hello! That’s not good to hear. Fret not! I'll help. Please share the AWB number along with the concern at escalation@shiprocket.in to assist you further. I await your response. - MB

September 17, 2017

Ship Rocket has made our Life so much easy , We were rushing from from one courier person to another and were getting quite expensive rates. This ShipRocket solved all our Shipping Issues with so easy panel to manage. We even started COD Service Quickly with this app. Thank you Ship Rocket . You Rock !!!

Saffronforpregnant
India
2 months using the app
February 27, 2023

Best shipping prices with a good support via manager. Good remetance too. Give a try they have many shipping options and plan available

Only Shoppers
India
2 months using the app
February 1, 2020

MOST HORRIBLE SHIPPING AGGREGATOR COMPANY. DISASTROUS CUSTOMER SUPPORT. DO NOT TAKE THEIR SHIPROCKET SERVICES . CONSIDER SOME OTHER COMPANY.

VISMIINTREND
India
11 months using the app
Shiprocket - Shipping in India replied February 5, 2020

Dear VISMIINTREND,

We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you promptly.

Team Shiprocket

October 13, 2021

such a freak app guys don't use this fRAUD app this person will take 5-6 days for pick up and after they will create NDR

click shoope
India
11 months using the app
Shiprocket - Shipping in India replied October 20, 2021

Hi, we apologize for the hassle. We would like to inform you that the pickup of the shipment has been canceled. Hence, we are unable to arrange the pickup for this shipment. - Team Shiprocket

Edited July 27, 2020

Use this service only if you love losing your money, customers and peace of mind. They are so bad that we decided to leave their service although we have paid them till March 2020 and it's November 2019 only, now you can guess how good they are.

No service, they are frauds, charging money that doesn't even apply, they will call you and convince you that the reviews are fake and whatsoever and promise you to provide great service BUT as soon as you sign up, they are gone and never care to help you.

The worst service you can ever experience.

P.S: We gave them another try and the services were even worse this time. All they can do is loot your money and make you regret your decision of trying them.

Don't even think about Shiprocket, there are other companies like Pickrr, Shyplite etc. that you can try.

Gentle Beast
India
11 months using the app
August 30, 2021

This is a really good app. Easy to use and the best part is it can be integrated with other apps. The account manager is supportive. Highly recommendable.

Eridani
India
Over 2 years using the app
June 3, 2022

We opened a new account with Shiprocket. And arranged pickup for our first shipment. It has been 5 days and no one came for pickup. We have escalated this multiple times and we get all assurances of pickup from the support but absolutely nothing happened. Everyday we are told that pickup will be done today but the pickup is still pending. If this is the experience in our first shipment i wonder how we will continue with shiprocket. Very bad service and worst support ever. Shopify please remove this app from your app store.

Kaazwa
India
11 months using the app
Shiprocket - Shipping in India replied June 9, 2022

Based on a conversation over the call, we request you to regenerate the shipment because as per the process we need to maintain the confidentiality of the user's database, access to the book, and create an order on shiprocket panel.
- Team Shiprocket