Reviews (754)

Overall rating
3.7
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 26% of ratings are 1 stars
November 22, 2017

Having been associated with Shiprocket for more than six month, i moved from other courier service providers to find that
1) The shipping rates are quite competitive.
2) The support is responsive
3) The most transparent rates of a particular courier we have seen till now
Till now the experience has been wonderful.
Hopefully it continues its services in the future in the same way! Keep up the good work

​2.Shipping is one of the major problems that a small/startup business faces.
Through ShipRocket my Shipping hassles have been sorted. Moreover option to choose from variety of plans is another great advantage that separates ShipRocket from its competitors. Thanks!​

3.Shiprocket attracts a seller like me because of primarily two reasons: 1. The costs are minimal and very affordable and 2. The quality of service is never compensated and the professionalism is maintained. In general, the systematic and simple integration ability of Shiprocket helps one to connect the business with logistics and therefore saves time and effort.

Thanks & Regards,

Wearaffair
India
29 days using the app
February 22, 2023

Great Service! Seamless workflow and excellent support service. They're also coming up with great product add-ons. Special thanks to account managers Vaishali and Gaurav. They're very responsive.

Activ Life™
India
29 days using the app
Edited January 4, 2019

I previously had a bad experience, and upon expressing my concerns, Muhammad from the escalation team ensured everything flowed smoothly.
He helped me out with the KYC process, shipment delays, everything. Shiprocket is a very easy to use platform for shopify store owners in India, it's really convenient and user friendly.

Roumer Cosmetics
India
Over 1 year using the app
August 26, 2021

I have been working with shiprocket since more than an year. My account is in Gold Tier and getting great support from Shashank and Sanchit. I'll strongly recommend the services.

The Esthetics
India
29 days using the app
April 30, 2021

Worst service, Tickets are not answered in 3 months and money is lost in the name of weight discrepency

Art Galore®
India
5 months using the app
Shiprocket - Shipping in India replied May 1, 2021

Hi, we wouldn't want such an experience for you! We apologize for the inconvenience caused here. Please help us with your registered contact details and concern in detail at escalation@shiprocket.com and we will get back to you promptly. -Team Shiprocket

August 8, 2023

Great Conversation with Yashika from Technical Department of Shiprocket. She Resolve my Issue within few minutes.

Sam Gifts Store
India
28 days using the app
March 13, 2023

Easy to manage, and takes care of almost every aspect in the fulfilment process. Stays updated and have a quick support team. Will recommend it for sure

Wishs
India
27 days using the app
Edited September 10, 2018

I am giving 4 stars after they fixed my issues. Now they are doing good still need to improve NDR issues which they need take action immediately.

Ayushveda Herbals
India
About 1 year using the app
February 22, 2023

Very well-developed and easy to integrate.After integrating shiprocket with shopify our order processing is working very smoothly.This is a great Saves a lot of our time and energy
Thank you Abhimanyu Dhar

LXY Watch
India
27 days using the app
July 8, 2023

Good app, and customer service is helpful, yashika doing a great job and helped me to solve the issues

carbon
India
26 days using the app