Reviews (755)

Overall rating
3.7
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 26% of ratings are 1 stars
February 27, 2023

Good shipping company to ship your orders locally. Many courier company at one place. Rates are also cheap.

Meera Jaipur
India
2 months using the app
September 22, 2020

Shiprocket is very helpful and effective way to process orders . Panel is very user friendly and customer support is also very good so I'm giving them 5 stars . Keep it up !!!

Case Retail
India
4 days using the app
Shiprocket - Shipping in India replied September 22, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

Edited October 9, 2023

I unable to connect my URL (www.purbilada.com) with Shiprocket.

Thanks for your support.
Now it linked with my website.

Purbilada
India
3 months using the app
Shiprocket - Shipping in India replied October 9, 2023

Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been resolved. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

October 29, 2018

I use this app to seamlessly integrate across several carriers. I like how easy and straightforward it is. I just wish that it allowed other team members to access it at the same time, instead of being locked to just one user.

Actofit Wearables
India
About 2 months using the app
March 10, 2023

After integrating shiprocket with shopify our order processing is working very smoothly. This is a great service. It saves our time and energy. Very well-developed and easy to integrate.

But the only problem is delaying pick up, will not prefer for urgent orders.

arkd3
India
3 months using the app
Shiprocket - Shipping in India replied March 10, 2023

Hi, We apologize for the way it turned out to be. Please share your registered contact details at escalation@shiprocket.com with us so we can check the issue and get back to you with resolution. - MB

September 1, 2023

Mr. Arav from shiprocket helped in resolving issue regarding order not sync.

Bruno Manetti
India
2 months using the app
May 16, 2020

Shiprocket has been easy to use the user interface is excellent. Support has always been extremely responsive. Especially our account manager Varun he is there to help us always and solve the queries evertime. Thank you

Kalakaar Indiaa
India
2 days using the app
Shiprocket - Shipping in India replied May 16, 2020

Dear Customer,

We thank you for taking the time to write us your feedback. We will continue to serve you better.

Team Shiprocket

October 22, 2019

Worst App, shiprocket Destroy my business, no one pickup the orders contact directly ship company,Wost app

maxwelry_IN
India
11 days using the app
July 11, 2019

Pros: Cutting edge tech app; Well integrated User friendly interface; Logistic charges are not too high; Daily pickups.

Cons: Low manpower->slow response and action; High no. of weight discrepancies on even freezed SKUs; insufficient client support on FAKE ATTEMPTS.

colorblushes
India
About 2 months using the app
November 21, 2020

Why is there no option to deactivate the account fully also if we call support the experience is not good at all.

BAEWOW
India
11 days using the app
Shiprocket - Shipping in India replied November 23, 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket