ShipStation , 737 reviews

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly integration, streamlining shipping processes and supporting a wide range of carriers. It's praised for excellent customer service and customization options for shipping labels. The app is beneficial for managing multiple sites, handling high volumes of orders, and offering automation rules and low shipping rates. It's easy to use with a robust toolset and intuitive interface, and can manage multiple brands in one account.

June 29, 2017

App works quickly and easily. You can setup presets if you have similar items, love the presets. If you need to void a label that do not print or you made an error it is super easy to void. https://www.foxxholsters.com/

Foxx Holsters
United States
Over 6 years using the app
November 20, 2016

Awesome shipping rates and super easy to use. what used to take several hours only took about 20 minutes to create shipping labels for about 80 shipments!

I am sold and upgraded from my free trial immediately after my first day of shipments.

Sincs up perfect with Shopify

Strongly recommended

Cellar Door Candles
United States
Over 6 years using the app
June 18, 2022

WHAT WERE THEY THINKING WITH THE NEW LAYOUT. I HAVE BEEN TELLING THEM FOR MONTHS NOT TO SWITCH.. NOW WE ARE LOOKING FOR A NEW SOFTWARE. WHAT A SHAME.

Cerini Coffee & Gifts
United States
Over 2 years using the app
May 19, 2014

I have been using Ship Station now for three months for my small e-commerce business and it has been amazing. As soon as an order is made from my Shopify store it ports over to Ship Station immediately. When I log in the order is already there waiting for me with all of the customers information. All I have to do is select the shipping method and print my labels. Before deciding to partner with Ship Station I had considered other shipping solutions but during my 30 day trial Ship Station was involved and hands on about showing me how to navigate their software in providing easier tips and solutions to help make my shipping solutions easier and faster. They completely won me over. I'm so glad I made this choice!

Posh Peyton
United States
Almost 6 years using the app
June 10, 2021

A decent system overall but have an issue? Going on our 7th business days as of now to fix ONE issue that I also had to previously have them fix. Customer support is non-existent when you need anything done FAST. No phone support. Only chat which is a waste of time. And email response very 2-3 business days.

Die Sentai
United States
Over 2 years using the app
ShipStation replied June 11, 2021

Hi there, we hope that we were able to resolve this issue for you today! We we strive to respond at the speed your business moves and greatly value your feedback on this matter.

April 11, 2014

Great App. This App needs to be standard install on all Shopfiy templates!

RacingLine
United States
Almost 6 years using the app
September 28, 2021

We love ShipStation! Very user friendly, and has helped streamline our order fulfillment. Highly recommend.

Betsy Boo's Boutique
United States
About 4 years using the app
February 17, 2015

ShipStation is simply one of the best products and best approaches to helping customers on the planet. We work with many cloud-based platforms. Many do a good job. Very few are as easy to work with, have tremendous support, are always listening & growing. They are sincerely interested and open to feedback. Feature requests are clearly displayed on the site with the status of each...not something you see very often at all. I just hope you guys think about a new platforms for other services :-)
Keep up the amazing work!
Mark

HurleyRobertsService.com
United States
Over 5 years using the app
February 6, 2017

It does a good job for printing labels. The only thing that is not good is printing the pick list. You can only download as a pdf and can't sort.

The1407planners
United States
Over 5 years using the app
May 19, 2020

Fantastic. Shipstation works perfectly with Shopify. The support is second to none. They are always there to help and always get you going. Worth every cent

Kid Shoes Direct
United States
Over 5 years using the app