Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

April 18, 2014

ShipStation works great and has simplified and saved us time with every order. I would highly reccomend.

Nocturnal Skateshop
United States
Almost 2 years using the app
November 25, 2021

Great option for sellers that are on multiple platforms . Packing lists are also accurate and reflect sales/discounts or what the customer actually paid. Converted from XPSShipper. Costs less and more integrations.

Coco'pie Curls
United States
Almost 2 years using the app
June 18, 2013

Shipstation is the most time saving app we use. Not just for our Shopify store, but other marketplaces, manual shipments and dropship stores that we run. It has saved us countless hours in order processing across multiple marketplaces. It's the best software value we have invested in to date.

The Christmas Light Outlet
United States
Almost 2 years using the app
June 24, 2013

Couldn't do my job without ShipStation. Integrates orders seamlessly, prints great packing slips, saves lots of money with discounted shipping rates. An absolutely fantastic product that I would use on any shop I run.

Major League Ultimate
United States
Over 1 year using the app
March 25, 2022

I really love the shopify integration with shipstation. Being able to pull in all of my orders and batch print labels is extremely efficient and saves me a lot of time.

Nicholas Moegly
United States
Over 1 year using the app
September 28, 2021

Shipstation has made our daily process in our warehouse streamlined and more efficient. We have saved so much time since switching!

Nature's Select Pet Food
United States
Over 1 year using the app
December 26, 2013

We set up our store just a few months ago with Shopify. Going from a recommendation from an e-commerce buddy, we signed up for Shipstation immediately, and I couldn't even think about shipping without it. Plus the Endicia partnership/deal that comes along with it is really valuable.

Once you learn the basics with product input, weights, batch orders, set your shipping notifications, etc - it makes shipping products almost a one-button process. Literally.

Iladora Apparel
United States
Over 1 year using the app
April 29, 2021

I really like how easy it is to use. The integration with shopify is seamless and it's super easy to import orders. Also, I like how it integrates with my stamps.com account so you can easily add more money as soon as you run out of shipping budget without leaving shipstation.com or disrupting the current order that you're, oftentimes, right in the middle of shipping. I also like how easy it is to process returns or exchanges and how it gives me the ability to email the customer with the return label automatically OR download the label so that I can send it as an attachment in a personal email to the customer's exchange or return request. Honestly, no negative feedback and would highly recommend it to any other CPG start-up.

Claim Defame
United States
Over 1 year using the app
February 18, 2022

Works like a charm. All of our Shopify orders come into Shipstation without any issues. Shipstation also adds dozens of features that help with our operations.

The Linen Factory
United States
Over 1 year using the app
May 1, 2017

We use ShipStation and the Shopify integraton for our store TogTees (www.togtees.com).

Highly developed app that is really critically useful for us in our daily shipping needs. At this point, we are shipping hundreds of orders each month, and ShipStation helps us streamline, process, fulfill and a lot more. We couldn't survive without it!

The only request we have for additional features right now is it would be nice to have some relatively advanced analytics within ShipStation regarding orders, most popular products, average shipping cost, average delivery times, etc. Just stuff to help us plan and develop strategy around shipping and customer service.

Overall, great app and service - highly recommended!

Togtees
United States
Over 1 year using the app