ShipStation , 737 reviews

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly integration, streamlining shipping processes and supporting a wide range of carriers. It's praised for excellent customer service and customization options for shipping labels. The app is beneficial for managing multiple sites, handling high volumes of orders, and offering automation rules and low shipping rates. It's easy to use with a robust toolset and intuitive interface, and can manage multiple brands in one account.

February 10, 2017

We use this app on every Shopify store we have. Works amazing!

Merch Nerds
United States
Over 1 year using the app
December 13, 2021

I love the ease of use. Being able to see all the different freight costs and delivery times on one screen saves us so much time.
Love this app!!

Get Some Garden
Canada
Over 1 year using the app
May 26, 2013

ShipStation has simplified my business and my life! Bottom line, if you ship product and are looking for a service to help manage your shipping needs (sync with UPS, USPS, FedEX...and create labels), do yourself a favor and pony up for ShipStation!

I would also like to add that their support is fantastic!

Wipemart
United States
Over 1 year using the app
Edited January 10, 2017

I initially put in one star because of the issues we had connecting shopify with shipstation, the orders were not importing into shipstation and for months we didn't know what to do, talked with shipstation many times but nothing, until we contacted shopify to help us and that was the major turning point, the guys at shopify didn't settle until they fixed the issue and found us someone that does have great experience at shipstation, talk about a great great partners work :). What we found out is that on the checkout setting on shopify the automatically fulfill order lines item was checked that what created all issues.
We right now have connected shipstation with Jet, Wal-Mart, amazon (for FBM), ebay and finally shopify, all working pretty good.
What I like most about the whole thing is that the customer service for both shipstation and shopify when both worked together is 10 stars.

Thanks

Mediderm
United States
Over 1 year using the app
January 25, 2022

ShipStation was just a Godsend for our company. Being able to ship from all of our sales channels in one place is just a game-changer. SS has really given us time back to reinvest in our business. Definitely recommend them, no matter the size of your business.

Texas Sistas
United States
Over 1 year using the app
August 29, 2015

We've used Shipstation for over a year and it's hands down the best stand alone shipping application. Just about everything that needs to be done, ShipStation is able to do. Automated returns and split orders are both live savers, are are batch processing. Definitely a good investment.

Choppingblocks Com
United States
Over 1 year using the app
January 24, 2014

This app is very helpful when you need to finish your shipping task via multiple e-commerce store.

Whole E-cigs Market
United States
Over 1 year using the app
June 23, 2021

ShipStation is easy to integrate and use with Shopify. In the past year and a half it has saved us hundreds of work hours for our small team allowing us to focus on other aspects to continue growing our business. I cannot imagine doing an online retail business without using ShipStation anymore.

Discounted Hydroponics
United States
About 1 year using the app
ShipStation replied June 24, 2021

Thanks for sharing! We can't imagine doing business without you either.

March 31, 2022

We have been using Shipstation for approximately 10 years. And when we launched our Shopify store a year ago, we were thrilled to find out it would integrate with Shipstation. They're the best!

Lions Pride
United States
About 1 year using the app
Edited August 31, 2021

Shipstation is great. It provides all sorts of ways to help us organize our workflow in our retail small business. We do lots of pre-orders, local pickup, and have many different staff with hands on our product. Being able to tag orders and comment within the program drastically helps our workflow. The ability to connect a scale directly to the software and weigh items is key. Plus, we can compare different carrier rates instantaneously to determine the lowest cost. With the ability to scan/verify orders via Shopify barcodes to the easy interface and ability to sort to their guaranteed best rates (I've compared), Shipstation provides the best and most robust shipping software out there.

LoveWell Boutique
United States
About 1 year using the app