ShipStation , 673 reviews

Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
July 19, 2013

GREAT SOFTWARE... Easy to use - Love the ability to add logo to the labels. I would recommend this to everyone who needs a logistic software.

Baconery Store
United States
Over 2 years using the app
October 24, 2014

Really like how we can customize our printing label, packing slips, etc all in a flash. Their most recent platform update was a great improvement over an already strong product. What we like most about ShipStation is that as our company has grown, we've been able to scale up with ShipStation; there's really no limit to what we can offer now.

Ugly Christmas Sweater Party
United States
About 2 years using the app
July 2, 2017

ShipStation is a Godsend. We've hooked up all of our sales channels to the back end, and we can literally click-and-ship our orders in a single click. The pricing structure is great, and we actually got a promo email so that our subscription is free for the summer! Thanks ShipStation!

Happy Pet Labs
United States
About 1 year using the app
September 13, 2013

We have been using this app all throughout 2013 and I just got off my lazy butt to review it.

We love it. Very easy to setup, use, and modify. Once you learn the little tricks to speed up batch processing and shipping this thing is a dream. While proper setup of products can take a bit of time, once that is done the App makes our lives so much easier.

Try it out and you'll find this shipping app to be one of the best available.

Scribby from Overlord Computer approved!

Overlord Computer
United States
Over 2 years using the app
Edited September 9, 2015

September 9, 2015:
WOW! What a difference a few months makes! So we had tried Shipstation before to have as a backup to our other shipping software (see original review below). It didn't work for us then but it works great now! Now our other shipping software is not working and we decided to see if Shipstation had fixed it's issues and boy is this good software. We immediately switched all our shippers to Shipstation. We love it and it saved us when we needed it the most. THANK YOU SHIPSTATION FOR TAKING OUR EXPERIENCE INTO CONSIDERATION AND FIXING YOUR SOFTWARE!! =)

April 27, 2015:
The software looks very nice and sleek, and the customer service people are nice. I am very sure this company is comprised of lovely people so please understand this review is only about the functionality of the service/website. Where this website/service fails is if you are a volume seller. For example, if you have a large sale where you get 10s of thousands of orders at the same time, the software LITERALLY cannot find any order you look up to ship because naturally those orders will be "pending" shipping. A customer service rep at Shipstation confirmed this is a known issue with them and said they will "suggest" this be fixed. So I have to uninstall this app. If you have the potential sell 5K, 10K, 20K, 30K, 40K etc. orders at the same time this shipping service is not for you.

Morphe Inc
United States
Over 1 year using the app
May 1, 2017

We use ShipStation and the Shopify integraton for our store TogTees (

Highly developed app that is really critically useful for us in our daily shipping needs. At this point, we are shipping hundreds of orders each month, and ShipStation helps us streamline, process, fulfill and a lot more. We couldn't survive without it!

The only request we have for additional features right now is it would be nice to have some relatively advanced analytics within ShipStation regarding orders, most popular products, average shipping cost, average delivery times, etc. Just stuff to help us plan and develop strategy around shipping and customer service.

Overall, great app and service - highly recommended!

United States
12 months using the app
September 20, 2016

After using GoShippo for a while on our store due to there per shipment pricing, we began to outgrow their service. Shipstation is a full-service shipping application. Including excellent customer service, seamless integration, a nice mobile app, constant updates, custom tracking information, and a number of other custom features for your store. We would highly recommend this app for any business interested in taking their store to the next level. We at Buddha Pants appreciate the work ShipStation does.

Buddhapants 2
United States
About 1 year using the app
March 31, 2014

Great app. Makes life easy and the customer support is super helpful! Thank you!

United States
Almost 2 years using the app
September 30, 2013

This App has made my life so much easier! I can easily create and print shipping labels after finding the best shipping prices for my customers! I also like to print ShipStation packing slips to include in the package I am mailing! I would highly recommend this App!

Frosted Designs
United States
Almost 2 years using the app
October 15, 2018

Shipstation is amazing REALLY!! It is easy to set up and understand, can print an order so fast and it's so simple!

Brave & Bearded
6 months using the app