Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

May 1, 2017

We use ShipStation and the Shopify integraton for our store TogTees (www.togtees.com).

Highly developed app that is really critically useful for us in our daily shipping needs. At this point, we are shipping hundreds of orders each month, and ShipStation helps us streamline, process, fulfill and a lot more. We couldn't survive without it!

The only request we have for additional features right now is it would be nice to have some relatively advanced analytics within ShipStation regarding orders, most popular products, average shipping cost, average delivery times, etc. Just stuff to help us plan and develop strategy around shipping and customer service.

Overall, great app and service - highly recommended!

Togtees
United States
Over 1 year using the app
October 20, 2016

What an amazing piece of software.
We use it for Amazon & Shopify, absolutely incredibly software that safes us tons of time and money.
Thank you from www.cellphonediy.com

Top Notch Mobile Parts
Canada
Over 1 year using the app
January 27, 2022

We have 5 online stores on various platforms and ship from 4 locations including our own warehouses and 3PL . We have been using ShipStation to manage shipping since 2019 and it has been superb, inexpensive, efficient and very easy to manage.

BearHands and Buddies
United States
Over 1 year using the app
August 23, 2021

During the pandemic, our business had to quickly shift to online sales by adding several Shopify Shops. We started using ShipStation from the beginning and it's been a great decision. We've been able to personalize the shipping experience from our multiple Shops through ShipStation, It's also helped us choose the most efficient shipping mode and save money on our shipping spend. We also utilize ShipStation for our returns program by sending shipping labels for RMA requests. I would highly recommend ShipStation for others looking for shipping options for Shopify Shops.

Live Love Spa
United States
Over 1 year using the app
April 29, 2021

Excellent solution for shipping, best app in this category! We use it for more than a year, and extremely happy with it

Hobby Sense
Canada
Over 1 year using the app
November 29, 2017

Excellent app. Helps fulfill orders on multiple marketplaces seamlessly. Only limitation is its restriction to USPS.

Thanks,
Rishi
(https://pantryperks.com)

Pantry Perks
United States
Over 1 year using the app
March 2, 2022

This app gave me more time for pondering. thank you for making such a great software. It has made things more efficient.

Tinte Cosmetics
United States
Over 1 year using the app
September 13, 2015

Great app, great service, and perfect integration. Wouldn't use anyone else to manage shipping our orders.

Alex
Roast Coffee and Tea Company
www.RoastCoffeeAndTeaCompany.com

Roast Coffee And Tea Company
United States
Over 1 year using the app
Edited May 10, 2021

ShipStation is very helpful. Shopify Order information goes directly to ShipStation and saves me so much time - time I can spend on baking cookies. I used to waste a lot of time preparing shipping information. Now with ShipStation it takes minutes and the package is ready to go. I ust wish ShipStation had is a help desk. The only way to get assistance is through email that where I may not get a response for 24 hours, or a chat that is not always available. When I'm having trouble with getting a label printed, I can't wait that long to get assistance. Otherwise, I'm extremely happy with ShipStation.

Vermont Moonlight Cookies
United States
Over 1 year using the app
ShipStation replied May 19, 2021

Hi there! Thanks for the kind review. We love hearing that you have more time to focus on baking, and we hear your feedback on support response times. We're actively working to improve that experience.

June 22, 2016

Very Awesome app there are no words to describe how helpful this app has been for us we sell in 3 different channels including shopify and this has really help us keep everything in one place i love that they made this! and I can even use it from my phone! there are no words that can describe it seriously! MUST HAVE!

Chemseal Pixelsupply
United States
Over 1 year using the app